A preliminary meeting with facilitator James Hall allowed for a tailored approach that directly addressed the team’s unique needs. The content was tailored to the Finance team’s specific needs, incorporating requested topics such as straplines to enhance storytelling.

James delivered two classes of the Data Visualisation and Storytelling Course in 2023, and then three more in 2024. Each face-to-face session accommodated 20 participants and focused on practical techniques for presenting data in a clear and compelling manner.

To reinforce the training, participants later partook in group presentation sessions, applying their newly acquired skills in a supportive environment. Each group delivered a 10-minute presentation on a topic of their choosing—either a current project or a new idea inspired by the training. Presentations were delivered to peers and a panel of managers, including James, who provided constructive feedback to support further development. His involvement in the feedback panel added continuity and ensured insights were directly relevant to the participants’ work.

These post-course activities reflected CCE’s approach to supporting organisations beyond the classroom, ensuring participants could apply their learning in a practical context. The Finance team’s engagement demonstrated how tailored training and follow-up sessions can drive real workplace improvements.