Centre for Continuing Education

Sales & Service

Sales & Service

Sales & Service. Make happy customers.

Sales and service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.

Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.

You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and service courses at the Centre for Continuing Education. Learn sales & service techniques the smart way with Sales & Service courses at the University of Sydney.

Telephone Sales Skills Course

Sales & Service. Make happy customers. Learn sales & service techniques the smart way with Sales & Service courses at the University of Sydney. Aims This telephone sales course teaches you the skills and techniques you will need on the telephone to get more leads, appointments and close more sales. You will leave the course with much more confidence and motivation to get on with the job of cold calling, warm outbound calling, prospecting and converting inbound enquiries into sales.... [More]
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Telephone Sales Skills Course
University of Sydney (Venue TBA)
$450 GST free

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Effective Sales Techniques Course

Sales & Service. Make happy customers. Learn sales & service techniques the smart way with Sales & Service courses at the University of Sydney. Effective Sales Techniques Course increases your chances of obtaining sales and revenue success. This sales techniques course reduces the uncertainty of the selling process and provides robust skills for selling effectively across a range of business situations. The sales course initially focuses on communication skills and flows on to a... [More]
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Effective Sales Techniques Course
University of Sydney (Venue TBA)
$478 GST free

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There are places available
If there isn't a class to suit you, please join the waiting list.

Customer Service Excellence Course

Sales & Service. Make happy customers. Learn sales & service techniques the smart way with Sales & Service courses at the University of Sydney. Key to business success is excellence in customer and client service. By completing this customer service excellence training course, participants will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services. For those of you who are in frontline service and sales roles,... [More]
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