Centre for Continuing Education

Sales & Service

Sales and customer service

Sales and customer service. Make happy customers.

Sales and customer service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.

Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.

You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and customer service courses at the Centre for Continuing Education. Learn sales and service techniques the smart way with sales and customer service courses at CCE, the University of Sydney.

Effective Sales Techniques Course

Sales and customer service. Make happy customers. This Effective Sales Techniques Course increases your chances of obtaining sales and revenue success. It reduces the uncertainty of the selling process and provides robust skills for selling effectively across a range of business situations. The sales course initially focuses on communication skills and flows on to a range of proven techniques to tailor to your individual style. You will learn how to prospect, engage the customer,... [More]
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Effective Sales Techniques Course

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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
Effective Sales Techniques Course

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Customer Service Excellence Course

Sales and customer service. Make happy customers. Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services. For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing... [More]
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Customer Service Excellence Course

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Customer Service Excellence Course

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Telephone Sales Skills Course

Sales and customer service. Make happy customers. This telephone sales course teaches you the skills and techniques you will need on the telephone to get more leads, appointments and close more sales. You should leave the course with confidence and motivation to get on with the jobs of cold calling, warm outbound calling, prospecting and converting inbound enquiries into sales. You should be able to call your past and existing customers without feeling like a pest, and you’ll be... [More]
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Telephone Sales Skills Course

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...
Telephone Sales Skills Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This telephone sales course teaches you the skills and techniques you

...
Telephone Sales Skills Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This telephone sales course teaches you the skills and techniques you

...

LinkedIn for Business Course

Social Media Marketing. Learn social media marketing strategies that work. LinkedIn is the world’s premier business network with over 550 million members representing the largest group anywhere of influential, affluent and educated people. With more business-to-business leads than any other social network, understanding how to use LinkedIn to position yourself as an authority, generate leads and ultimately grow your business is essential. As LinkedIn is a professional network, we... [More]
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LinkedIn for Business Course

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LinkedIn for Business Course

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...