Sales and customer service
Sales and customer service. Make happy customers.
COVID-19 update: arrangement of our courses
We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.
Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.
Sales and customer service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.
Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.
You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and customer service courses at the Centre for Continuing Education. Learn sales and service techniques the smart way with sales and customer service courses at CCE, the University of Sydney.
Effective Sales Techniques Course
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 08 Jul 2020 | 9am - 5pm (UTC+10:00) | Online - Online |
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 02 Sep 2020 | 9am - 5pm (UTC+10:00) |
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 04 Nov 2020 | 9am - 5pm (UTC+11:00) |
If there isn't a class to suit you, please join the waiting list.
Key Account Management Course
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 25 Aug 2020 | 9am - 5pm (UTC+10:00) | Online - Online |
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 24 Nov 2020 | 9am - 5pm (UTC+11:00) |
If there isn't a class to suit you, please join the waiting list.
Customer Service Excellence Course
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 26 Aug 2020 | 9am - 5pm (UTC+10:00) |
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 28 Oct 2020 | 9am - 5pm (UTC+11:00) |
If there isn't a class to suit you, please join the waiting list.
Telephone Sales Skills Course
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Thu 03 Sep 2020 | 9am - 12:30pm (UTC+10:00) | Online - Online | |
| Fri 04 Sep 2020 | 9am - 12:30pm (UTC+10:00) | Online - Online |
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 17 Nov 2020 | 9am - 5pm (UTC+11:00) |
If there isn't a class to suit you, please join the waiting list.
LinkedIn for Business Course
Subjects
- Arts and humanities
- Business and management
-
English
-
Horticulture and gardening
- HSC preparation (years 10-12)
-
Human resources
- Information technology
- Language and culture
- Marketing
- Music and film
- Project management
- Psychology and psychiatry