Centre for Continuing Education

Sales & Service

Sales and customer service

Sales and customer service. Make happy customers.

COVID-19 update: arrangement of our courses

We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.

Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.


Sales and customer service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.

Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.

You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and customer service courses at the Centre for Continuing Education. Learn sales and service techniques the smart way with sales and customer service courses at CCE, the University of Sydney.

Customer Service Excellence Course

Sales and customer service. Make happy customers. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available. Key to business success is excellence in customer and client service. By completing this... [More]
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Customer Service Excellence Course

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Effective Sales Techniques Course

Sales and customer service. Make happy customers. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available. This sales course increases your chances of obtaining sales and revenue success. It reduces the... [More]
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Effective Sales Techniques Course

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Telephone Sales Skills Course

Sales and customer service. Make happy customers. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available. This telephone sales course teaches you the skills and techniques you will need on the... [More]
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Telephone Sales Skills Course

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Key Account Management Course

Sales and customer service. Make happy customers. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available. In this one-day key account management course, you’ll learn how to generate reoccurring and new... [More]
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Key Account Management Course

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LinkedIn for Business Course

Social media marketing. Learn social media marketing strategies that work. COVID-19 update: arrangement of our courses We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol. Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available. LinkedIn is the world’s premier business network with over 550 million... [More]
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