Sales and customer service courses
Sales and customer service courses. Learn how to increase sales and customer loyalty.
Great customer service is essential for the success of any company. Delight your customers with impeccable customer service and see the impact it has on your growth. Our sales courses and customer service courses are designed to provide you with all the knowledge and techniques necessary to excel in these two disciplines.
Our courses cover sales and customer service strategies so you can learn how to effectively use them in tandem. You’ll gain an appreciation of how customer service can increase sales, improve a business’s public image, and create customer loyalty. Our experience-based learning will equip you with an array of crucial skills that are vital for any individual working or interacting with the public.
Companies all over the world rely on strong customer service, making it one of the most important aspects of any organisation. With our courses, you’ll be prepared to tackle problems head-on and use positive customer experience as a tool to drive future growth. Plus, our courses open to everyone regardless of background or skill level. Enrol today and experience why excellent customer service is critical to the success of any business. Learn sales and customer service in Sydney with sales and customer service courses from the University of Sydney – your premier provider of short courses in Sydney and online.
All courses
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Deliver outstanding customer service that builds trust and loyalty. Learn to engage customers, manage expectations, resolve conflicts, and exceed expectations across all touchpoints—face-to-face, phone, or online. Elevate your customer experience strategy.
View Customer Service Excellence Course: Foundation Skills detailsCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageFri 27 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageThu 20 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Maximise sales potential with key accounts. Learn to prioritise customers, initiate sales conversations, align with business goals, and build long-term relationships. Develop strategies to increase revenue, retain clients, and secure referrals for growth.
View Key Account Management Course detailsKey Account Management Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>In this one-day key account management course you’ll learn how to generate reoccurring and new business from your existing
...Course added to cart. Checkout now.Close this messageMon 14 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeKey Account Management Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>In this one-day key account management course you’ll learn how to generate reoccurring and new business from your existing
...Course added to cart. Checkout now.Close this messageThu 6 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Master proven sales techniques to boost success. Learn to engage customers, qualify leads, handle objections, and close deals. Develop rapport, sell with confidence, and generate repeat business through trust, value, and effective communication.
View Effective Sales Techniques Course detailsEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageFri 18 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageFri 12 Sep 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageFri 14 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list
