Centre for Continuing Education

Sales & Service

Sales and customer service

Sales and customer service. Make happy customers.

Sales and customer service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.

Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.

You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and customer service courses at the Centre for Continuing Education. Learn sales and service techniques the smart way with Sales and customer service courses at CCE, the University of Sydney.

Customer Service Excellence Course

Sales and customer Service. Make happy customers. Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services. For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing... [More]
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Customer Service Excellence Course

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...
2019-07-31 Wed 31 Jul 2019 2019-07-31
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Customer Service Excellence Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>Key to business success is excellence in customer and client service.

...
2019-10-02 Wed 02 Oct 2019 2019-10-02
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Customer Service Excellence Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>Key to business success is excellence in customer and client service.

...
2019-11-27 Wed 27 Nov 2019 2019-11-27
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

Effective Sales Techniques Course

Sales and customer Service. Make happy customers. This Effective Sales Techniques Course increases your chances of obtaining sales and revenue success. It reduces the uncertainty of the selling process and provides robust skills for selling effectively across a range of business situations. The sales course initially focuses on communication skills and flows on to a range of proven techniques to tailor to your individual style. You will learn how to prospect, engage the customer,... [More]
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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2019-08-07 Wed 07 Aug 2019 2019-08-07
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2019-09-11 Wed 11 Sep 2019 2019-09-11
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2019-10-30 Wed 30 Oct 2019 2019-10-30
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
Close this message
Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2019-12-04 Wed 04 Dec 2019 2019-12-04
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

Telephone Sales Skills Course

Sales and customer Service. Make happy customers. This telephone sales course teaches you the skills and techniques you will need on the telephone to get more leads, appointments and close more sales. You will leave the course with confidence and motivation to get on with the job of cold calling, warm outbound calling, prospecting and converting inbound enquiries into sales. You should be able to call your past and existing customers without feeling like a pest, and you’ll be able... [More]
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Telephone Sales Skills Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This telephone sales course teaches you the skills and techniques you

...
2019-09-04 Wed 04 Sep 2019 2019-09-04
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

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