Centre for Continuing Education

Sales & Service

Sales and customer service

Sales and customer service. Make happy customers.

Sales and customer service courses at the Centre for Continuing Education are designed for anyone in customer-facing roles. From sales techniques to customer service, you’re sure to find a course to suit you.

Backed by the University of Sydney, all our educators are qualified professionals, experts in their fields. You’ll learn all the most up-to-date techniques and trends in our interactive, hands-on classes.

You may want to increase the performance of your company, or simply advance your own career prospects with new skills. Either way, take a look at our outstanding sales and customer service courses at the Centre for Continuing Education. Learn sales and service techniques the smart way with sales and customer service courses at CCE, the University of Sydney.

Customer Service Excellence Course

Sales and customer service. Make happy customers. Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services. For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing... [More]
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Customer Service Excellence Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>Key to business success is excellence in customer and client service.

...
2020-02-19 Wed 19 Feb 2020 2020-02-19
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Customer Service Excellence Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>Key to business success is excellence in customer and client service.

...
2020-05-06 Wed 06 May 2020 2020-05-06
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Customer Service Excellence Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>Key to business success is excellence in customer and client service.

...
2020-07-01 Wed 01 Jul 2020 2020-07-01
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

Telephone Sales Skills Course

Sales and customer service. Make happy customers. This telephone sales course teaches you the skills and techniques you will need on the telephone to get more leads, appointments and close more sales. You should leave the course with confidence and motivation to get on with the jobs of cold calling, warm outbound calling, prospecting and converting inbound enquiries into sales. You should be able to call your past and existing customers without feeling like a pest, and you’ll be... [More]
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Telephone Sales Skills Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This telephone sales course teaches you the skills and techniques you

...
2020-02-25 Tue 25 Feb 2020 2020-02-25
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Telephone Sales Skills Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This telephone sales course teaches you the skills and techniques you

...
2020-05-07 Thu 07 May 2020 2020-05-07
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

Key Account Management Course

Sales and customer service. Make happy customers. In this one-day Key account management course you’ll learn how to generate reoccurring and new business from existing customers – boosting your company’s revenue. Many sales people follow their company’s sales process: prospect, diagnose, present, close the business and move on to the next opportunity. ‘Closing the deal’ isn’t the last step of the process but really just the beginning of the journey and the relationship. You may... [More]
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Key Account Management Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>In this one-day Key account management course you’ll learn how to generate reoccurring and new business from existing customers –

...
2020-03-11 Wed 11 Mar 2020 2020-03-11
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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Key Account Management Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>In this one-day Key account management course you’ll learn how to generate reoccurring and new business from existing customers –

...
2020-05-25 Mon 25 May 2020 2020-05-25
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

Effective Sales Techniques Course

Sales and customer service. Make happy customers. This Effective Sales Techniques Course increases your chances of obtaining sales and revenue success. It reduces the uncertainty of the selling process and provides robust skills for selling effectively across a range of business situations. The sales course initially focuses on communication skills and flows on to a range of proven techniques to tailor to your individual style. You will learn how to prospect, engage the customer,... [More]
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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2020-01-22 Wed 22 Jan 2020 2020-01-22
1 session, 8 hours total
9am - 5pm
Centre for Continuing Education
Course added to cart. Checkout now.
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Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2020-03-25 Wed 25 Mar 2020 2020-03-25
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
Close this message
Effective Sales Techniques Course

<p>{block name:“Course Tagline - Sales and Customer Service”}</p><p>{block name:“Course Message - Business and management”}</p><p>This Effective Sales Techniques Course increases your chances of

...
2020-05-13 Wed 13 May 2020 2020-05-13
1 session, 8 hours total
9am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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LinkedIn for Business Course

Social media marketing. Learn social media marketing strategies that work. LinkedIn is the world’s premier business network with over 550 million members representing the largest group anywhere of influential, affluent and educated people. With more business-to-business leads than any other social network, understanding how to use LinkedIn to position yourself as an authority, generate leads and ultimately grow your business is essential. As LinkedIn is a professional network, we... [More]
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LinkedIn for Business Course

<p>{block name:“Course Tagline - Social Media Marketing”}</p><p>LinkedIn is the world’s premier business network with over 550 million members representing the largest group anywhere of influential,

...
2020-03-27 Fri 27 Mar 2020 2020-03-27
1 session, 7.5 hours total
9:30am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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LinkedIn for Business Course

<p>{block name:“Course Tagline - Social Media Marketing”}</p><p>LinkedIn is the world’s premier business network with over 550 million members representing the largest group anywhere of influential,

...
2020-07-01 Wed 01 Jul 2020 2020-07-01
1 session, 7.5 hours total
9:30am - 5pm
University of Sydney (Venue TBA)
Course added to cart. Checkout now.
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If there isn't a class to suit you, please join the waiting list.

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