Centre for Continuing Education

Business communication

Business communication

Business communication. Sharpen your communication skills.

Effective business communication is a critical path to success within any business environment. Whether you’re employed within a small business or medium to large organisation, communicating in a clear and concise manner to internal and external stakeholders is an essential tool for success.

All our educators are highly experienced, experts in their fields. Our up-to-date, interactive classes will give you valuable insights and training in effective communication methods across all sectors. Learn business communication the smart way at CCE, the University of Sydney.

Communication Strategies Course for Becoming an Inspiring Leader

Leadership. Inspiring and enabling organisations to create and realise optimal value. This communication strategies course is designed for leaders and emerging leaders. In the course, you’ll gain awareness of who you are as a leader, as well as deepening and broadening your leadership identity. You’ll learn to inspire people who report to you – through your voice, body language, words and message structure. You’ll learn to carry yourself and look like a leader. You’ll learn to... [More]
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Communication Strategies Course for Becoming an Inspiring Leader

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...
Communication Strategies Course for Becoming an Inspiring Leader

<p>{block name:“Course Tagline - Leadership”}</p><p>{block name:“Course Message - Business and management”}</p><p>This communication strategies course is designed for leaders and emerging leaders. In

...
Communication Strategies Course for Becoming an Inspiring Leader

<p>{block name:“Course Tagline - Leadership”}</p><p>{block name:“Course Message - Business and management”}</p><p>This communication strategies course is designed for leaders and emerging leaders. In

...

Interpersonal Skills and Effective Communication Course

Business Communication. Sharpen your communication skills. In this communication course for the workplace you will learn the skills, techniques and communication strategies essential for communicating more effectively in the workplace, while developing your potential for professional success. Successful people, more often than not, have excellent workplace communication skills. They demonstrate empathy, awareness and concern for others with good listening and communication skills.... [More]
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Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...
Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...
Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...

Assertive Communication and Conversation Skills: Practical Training Course

Business Communication. Sharpen your communication skills. This one-day practical training course will give you the confidence, skills, tools and techniques to handle tough conversations with less stress and more success. You will learn and practise how to be assertive, conversationally without being forceful or defensive. Deal constructively with disagreement, criticism, conflict and bullies in a calm and professional manner. Set boundaries, push back, and become more influential... [More]
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Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...
Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...
Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...

Listen and Speak Under Pressure Course

Business Communication. Sharpen your communication skills. You might imagine that listening and speaking under pressure is a natural ability – you either have it or you don’t. In fact, with good preparation and a structured approach you can develop the confidence to be spontaneous and articulate when presenting a proposal, public speaking, strengthening your case or selling your ideas. This lively course will show you a four-step system for doing this, so that, even under pressure,... [More]
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Listen and Speak Under Pressure Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You might imagine that listening and speaking under pressure is a natural

...
Listen and Speak Under Pressure Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You might imagine that listening and speaking under pressure is a natural

...
Listen and Speak Under Pressure Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You might imagine that listening and speaking under pressure is a natural

...

Effective Business Report Writing Course

Business Communication. Sharpen your communication skills. A business report is a powerful communication tool. In this business report writing course, you’ll learn how to apply timeless report-writing principles to any scenario. Whether you write annual reports or board reports, leadership reports or marketing reports, operational reports or business submissions, your audience is pressed for time. They need to know the key points quickly. You’ll learn to craft each report around a... [More]
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Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...
Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...
Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...

Dealing with Difficult People Course

Business Communication. Sharpen your communication skills. Eleanor Shakiba Eleanor Shakiba is an expert in social and emotional intelligence. She has taught over 50,000 people to think and speak in ways which build success. She has been teaching at the Centre for Continuing Education for over ten years. Eleanor’s qualifications include a Bachelor of Arts degree in Social Anthropology, Graduate Certificate in Applied Psychology, Graduate Diploma in Adult Education, Master... [More]
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Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...

Negotiation Skills Course for Professionals

Business Communication. Sharpen your communication skills. Eleanor Shakiba Eleanor Shakiba is an expert in social and emotional intelligence. She has taught over 50,000 people to think and speak in ways which build success. She has been teaching at the Centre for Continuing Education for over ten years. Eleanor’s qualifications include a Bachelor of Arts degree in Social Anthropology, Graduate Certificate in Applied Psychology, Graduate Diploma in Adult Education, Master... [More]
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Negotiation Skills Course for Professionals

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Negotiation Skills Course for Professionals

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...
Negotiation Skills Course for Professionals

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...
Negotiation Skills Course for Professionals

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Assertive Communication Skills Course: Advanced

Business Communication. Sharpen your communication skills. You have the tools and use assertive behaviour much of the time... but are there challenging situations when you feel uncomfortable, your buttons are pressed and your responses are inappropriate? In this advanced assertive communication skills course, you will gain practical ideas and leading edge techniques to give you positive flexible ways of enhancing your difficult/challenging communications and relationships,... [More]
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Assertive Communication Skills Course: Advanced

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You have the tools and use assertive behaviour much of the time... but are

...
Assertive Communication Skills Course: Advanced

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You have the tools and use assertive behaviour much of the time... but are

...
Assertive Communication Skills Course: Advanced

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You have the tools and use assertive behaviour much of the time... but are

...

Presentation Skills Course: Plan and Deliver Memorable Presentations

Business Communication. Sharpen your communication skills. Every time you present to someone it forms an impression, giving you the potential for gain or loss. Over time, if you maximise the number of positive impressions you leave when you present, it will give you an edge in getting others to act, and in producing the outcomes you want. This presentation skills training course will enable you to be perceived as articulate and competent – through how you plan and deliver... [More]
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Presentation Skills Course: Plan and Deliver Memorable Presentations

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>Every time you present to someone it forms an impression, giving you the

...
Presentation Skills Course: Plan and Deliver Memorable Presentations

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>Every time you present to someone it forms an impression, giving you the

...
Presentation Skills Course: Plan and Deliver Memorable Presentations

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>Every time you present to someone it forms an impression, giving you the

...

Getting What You Want Course: Assertive Communication Skills

Business Communication. Sharpen your communication skills. If you want to learn how to say ‘no’, make your presence felt in a meeting or tell someone their behaviour is unsatisfactory (while keeping others onside), then this course is for you. You’ll learn how to handle people who ignore you, interrupt you, unduly criticise you, make unreasonable requests or vent their anger against you. A key tool you will explore and use is Yvonne Collier’s LAFFe to Success Behavioural Model to... [More]
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Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
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