Centre for Continuing Education

Business communication

Business communication

Business communication. Sharpen your communication skills.

Effective business communication is a critical path to success within any business environment. Whether you’re employed within a small business or medium to large organisation, communicating in a clear and concise manner to internal and external stakeholders is an essential tool for success.

All our educators are highly experienced, experts in their fields. Our up-to-date, interactive classes will give you valuable insights and training in effective communication methods across all sectors. Learn business communication the smart way at CCE, the University of Sydney.

Getting What You Want Course: Assertive Communication Skills

Business Communication. Sharpen your communication skills. If you want to learn how to say ‘no’, make your presence felt in a meeting or tell someone their behaviour is unsatisfactory (while keeping others onside), then this course is for you. You’ll learn how to handle people who ignore you, interrupt you, unduly criticise you, make unreasonable requests or vent their anger against you. A key tool you will explore and use is Yvonne Collier’s LAFFe to Success Behavioural Model to... [More]
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Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...
Getting What You Want Course: Assertive Communication Skills

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>If you want to learn how to say ‘no’, make your presence felt in a meeting

...

Advanced Grammar and Editing Course

English. Develop your command of the English language with us. Advance your grammar and punctuation skills by participating in this short course for writers, editors and business professionals. In this one-day intensive course, you will practise applying grammatical principles, rules and conventions in various ways, by studying the parts of speech; sentence construction; bulleted lists; the punctuation marks; subject, verb/s and predicate; and the imperatives of writing and... [More]
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Advanced Grammar and Editing Course

<p>{block name:“Course Tagline - English”}</p><p>{block name:“Course Message - Business and management”}</p><p>Advance your grammar and punctuation skills by participating in this short course for

...
Advanced Grammar and Editing Course

<p>{block name:“Course Tagline - English”}</p><p>{block name:“Course Message - Business and management”}</p><p>Advance your grammar and punctuation skills by participating in this short course for

...

Business Writing Course 1

Business Communication. Sharpen your communication skills. In this business writing course, you will gain a fundamental understanding of good writing for any context – the workplace and beyond. Starting with some simple strategies to clarify your business writing objectives and audience needs, we then discuss structure. You’ll spend time applying these principles to two everyday business documents: correspondence and short summaries. It also covers design considerations such as how... [More]
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Business Writing Course 1

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this business writing course, you will gain a fundamental understanding

...
Business Writing Course 1

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this business writing course, you will gain a fundamental understanding

...
Business Writing Course 1

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this business writing course, you will gain a fundamental understanding

...
Business Writing Course 1

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this business writing course, you will gain a fundamental understanding

...
Business Writing Course 1

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this business writing course, you will gain a fundamental understanding

...

Dealing with Difficult People Course

Business Communication. Sharpen your communication skills. Eleanor Shakiba Eleanor Shakiba is an expert in social and emotional intelligence. She has taught over 50,000 people to think and speak in ways which build success. She has been teaching at the Centre for Continuing Education for over ten years. Eleanor’s qualifications include a Bachelor of Arts degree in Social Anthropology, Graduate Certificate in Applied Psychology, Graduate Diploma in Adult Education, Master... [More]
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Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...
Dealing with Difficult People Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>Yes! It is possible to handle

...

Assertive Communication and Conversation Skills: Practical Training Course

Business Communication. Sharpen your communication skills. This one-day practical training course will give you the confidence, skills, tools and techniques to handle tough conversations with less stress and more success. You will learn and practise how to be assertive, conversationally without being forceful or defensive. Deal constructively with disagreement, criticism, conflict and bullies in a calm and professional manner. Set boundaries, push back, and become more influential... [More]
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Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...
Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...
Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...
Assertive Communication and Conversation Skills: Practical Training Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>This one-day practical training course will give you the confidence,

...

Communication Strategies Course for Becoming an Inspiring Leader

Leadership. Inspiring and enabling organisations to create and realise optimal value. This communication strategies course is designed for leaders and emerging leaders. In the course, you’ll gain awareness of who you are as a leader, as well as deepening and broadening your leadership identity. You’ll learn to inspire people who report to you – through your voice, body language, words and message structure. You’ll learn to carry yourself and look like a leader. You’ll learn to... [More]
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Communication Strategies Course for Becoming an Inspiring Leader

<p>{block name:“Course Tagline - Leadership”}</p><p>{block name:“Course Message - Business and management”}</p><p>This communication strategies course is designed for leaders and emerging leaders. In

...
Communication Strategies Course for Becoming an Inspiring Leader

<p>{block name:“Course Tagline - Leadership”}</p><p>{block name:“Course Message - Business and management”}</p><p>This communication strategies course is designed for leaders and emerging leaders. In

...
Communication Strategies Course for Becoming an Inspiring Leader

<p>{block name:“Course Tagline - Leadership”}</p><p>{block name:“Course Message - Business and management”}</p><p>This communication strategies course is designed for leaders and emerging leaders. In

...

Interpersonal Skills and Effective Communication Course

Business Communication. Sharpen your communication skills. In this communication course for the workplace you will learn the skills, techniques and communication strategies essential for communicating more effectively in the workplace, while developing your potential for professional success. Successful people, more often than not, have excellent workplace communication skills. They demonstrate empathy, awareness and concern for others with good listening and communication skills.... [More]
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Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...
Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...
Interpersonal Skills and Effective Communication Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>In this communication course for the workplace you will learn the skills,

...

Listen and Speak Under Pressure Course

Business Communication. Sharpen your communication skills. You might imagine that listening and speaking under pressure is a natural ability – you either have it or you don’t. In fact, with good preparation and a structured approach you can develop the confidence to be spontaneous and articulate when presenting a proposal, public speaking, strengthening your case or selling your ideas. This lively course will show you a four-step system for doing this, so that, even under pressure,... [More]
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Listen and Speak Under Pressure Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You might imagine that listening and speaking under pressure is a natural

...
Listen and Speak Under Pressure Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>You might imagine that listening and speaking under pressure is a natural

...

Effective Business Report Writing Course

Business Communication. Sharpen your communication skills. A business report is a powerful communication tool. In this business report writing course, you’ll learn how to apply timeless report-writing principles to any scenario. Whether you write annual reports or board reports, leadership reports or marketing reports, operational reports or business submissions, your audience is pressed for time. They need to know the key points quickly. You’ll learn to craft each report around a... [More]
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Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...
Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...
Effective Business Report Writing Course

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>A business report is a powerful communication tool. In this business

...

Negotiation Skills Course for Professionals

Business Communication. Sharpen your communication skills. Eleanor Shakiba Eleanor Shakiba is an expert in social and emotional intelligence. She has taught over 50,000 people to think and speak in ways which build success. She has been teaching at the Centre for Continuing Education for over ten years. Eleanor’s qualifications include a Bachelor of Arts degree in Social Anthropology, Graduate Certificate in Applied Psychology, Graduate Diploma in Adult Education, Master... [More]
Back to Top
Negotiation Skills Course for Professionals

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...
Negotiation Skills Course for Professionals

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...
Negotiation Skills Course for Professionals

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...
Negotiation Skills Course for Professionals

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>This negotiation skills

...
Negotiation Skills Course for Professionals

<p>{block name:“Course Tagline - Business Communication”}</p><p>{block name:“Course Message - Business and management”}</p><p>{block name:“Tutor - Eleanor Shakiba”}</p><p>This negotiation skills

...
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