Business Communication. Sharpen your communication skills.

This negotiation skills course is designed to help you power up your negotiation skills. Learning negotiation skills is a smart career move. Managers, consultants, service providers and salespeople can all benefit from becoming better negotiators. Explore four principles of win/win negotiation. Hear how to plan and structure a negotiation – whether you’re negotiating individually or as a team. See the tactics professional negotiators use to get positive results from negotiations. Try out a range of negotiation tools, so you can become a confident and assertive negotiator.

Aims

Becoming a confident negotiator can help you drive business success, resolve conflicts and get more of what you want in life. The techniques covered in this course can be used to:

• prevent other people dominating your negotiations
• keep your negotiations on track, so you get results which work for you
• prevent relationships being damaged by conflicts and disagreements
• build respectful, positive relationships
• eliminate any ‘bad habits’ which undermine your success as a negotiator
• become the most confident and successful negotiator you can be.

Outcomes

By the end of this course, you should be able to:

• decide which approach to take when negotiating in a range of contexts
• use the ‘principle based’ negotiation model
• plan your approach to a negotiation
• map all partiesâ