Team Managers and Leaders Course: Essential Skills
Management. Lift your career and your organisation.
This is an entry-level people management course, covering practical strategies for successful team leadership.
Whether you are a new or emerging team leader, or want to increase your leadership capabilities, this workshop provides practical skills to help you lead yourself and your team effectively.
This course is for people who want to enhance their skills in leading teams and build better working relationships while achieving individual, team and organisational results.
Outcomes
By the end of this course, you should be able to:
- lead individuals and teams using effective communication skills
- set common team goals and vision, connecting the team to organisational purpose
- adapt your leadership style to the appropriate situation
- manage the team through conflict and difficult situations
- develop effective working relationships through building trust and credibility
- motivate your team and improve morale
- build individual and team performance with participation and consultation.
Content
Welcome and introduction
- Defining team leader/manager roles
- Overview of leadership and management
- Effective leader characteristics
Leadership
- How to establish credibility, earn respect and build trust
- Exploring relevant leadership styles
- How to delegate, coach and follow up effectively
Teamwork
- Stages of team development
- Team characteristics and functions
- Principles of team effectiveness
Building performance and productivity
- How to increase motivation
- How to encourage participation and teamwork
- Building individual and team performance
- Motivating and engaging your team
Effective planning procedures
- How to set and achieve goals through your team
- Planning and monitoring for goal achievement
- Achieving results through building relationships
- Individual/team meetings
Decision-making, problem solving and relationship management
- Tips for managing effective working relationships
- Guidelines for handling conflicts, grievances and performance issues
- Giving/receiving feedback (positive and constructive)
- Having challenging conversations
Intended audience
Suitable for all new, current and emerging managers, team leaders, supervisors and individuals aspiring to a leadership role.
Prerequisites
None
Delivery modes
- Face-to-face, presenter-taught workshop
- Online workshop via the platform Zoom
Delivery style
An interactive workshop, including presentation, group exercises, reflection and discussion.
Materials
Course handouts are provided electronically.
Before the course
You are encouraged to review your experiences from teams you have led or participated in.
Features
- Expert trainers
- Central locations
- Free, expert advice
- Course materials – yours to keep
- CCE Statement of Completion