Centre for Continuing Education

Team Management Course: Essentials

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Being able to lead a team is an important skill for managers and supervisors, as it involves ensuring the effectiveness of groups of individuals within an organisation. This team management course is designed for managers and supervisors who want to enhance their skills in leading teams so as to efficiently achieve organisational objectives and by so doing, build their own career. In this team management course you will learn how to inspire a team, ensure team roles are well defined and develop high-performance teams. In addition, you will acquire skills for dealing with conflict and those difficult situations that can arise in a team environment.


Upon successful completion of this team management course, participants should be able to:

  1. Lead a team by using effective communication skills.
  2. Impart vision and inspiration to a team.
  3. Set clear team goals.
  4. Vary the leadership style depending on the team objective and team members.
  5. Identify team functions and assign appropriate roles to team members.
  6. Ensure the effectiveness of the team.
  7. Manage the team through conflict and difficult situations.
  8. Conduct effective team meetings.


This team management course covers the following topics:

  • Communication/leadership styles
  • Encourage staff to work as a team
  • Stages of team development
  • Characteristics of effective teams
  • Vision/inspiration – working towards a common goal
  • Managing performance
  • Dealing with individual/team conflict
  • Conducting team meetings

Intended Audience

This Team Management course is suitable for all managers, team leaders, supervisors and individuals wishing to improve their skills in leading teams.

There are a significant number of elements from within this Team Management course which cross over with elements introduced in Team Leaders: Essential Skills, participants who have completed Team Leaders: Essential Skills are encouraged to call us to discuss further.

Delivery Style

This team management course will be delivered as an interactive course, which includes lectures, group exercises and discussion. With an engaging, supportive facilitation style, the tutor’s training approach enables practical tools for skills transfer, improvements and results.

Before the course

There are no pre-requisite knowledge or skills for this entry-level people management course. Participants are however advised to review their experiences from teams they have lead or participated in. Please come to this course prepared to share your experiences, so that discussion can also be tailored to your individual work situations.


  • Expert trainers
  • Central locations
  • Small class sizes
  • Free, expert advice
  • Student materials – yours to keep
  • Statement of completion

What others say.

  • An excellent tutor who was really clear, a great listener and provided some really good advice, making everyone feel very at ease to share personal experiences with a group of strangers. I will take away a lot from this session and will apply it to my day-2-day role.

  • I found the course very interesting and helpful and plan to start putting the information I gained into practice straight away. The presenter clearly has a wealth of knowledge on the subject and a great presenting style – was very approachable.

  • The presenter was great with the content being a good blend of theory and strategies with activities and self-reflection. Will be able to take some of it back to work to implement. Definitely a course I would suggest to others managing people in a team.

  • The course was a great learning experience for me. The tutor was a great lecturer and I would recommend this course to people who may need to up-skill.

  • A fantastic tutor with a friendly and warm manner. We learnt a huge amount and the information was conveyed in a sensible, accessible and interesting fashion. I would highly recommend this course!

  • A well paced course, which identified many important issues regarding management of a team in the workplace. Very inclusive atmosphere facilitated by a very experienced presenter.

  • This course was a fantastic reminder of the things we think we are doing, but how to do it more effectively.

  • I really enjoyed this tutor’s communication style. Very clear. Usually I hate any form of group work, but in this event the group activities provided were great opportunities to network and discuss workplace issues and scenarios with peers. Great course.

  • I was very impressed with the tutor. Made the day very enjoyable and I was able to take a lot out of the day.

Team Management Course: Essentials

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What others say.

  • A really interesting course with a great tutor. I would highly recommend this course to everyone.