Centre for Continuing Education

People Management Course: Essentials

Management. Lift your career and your organisation.

Learn Management the smart way with Management courses at the University of Sydney.

This short course in people management is designed for managers, supervisors and team leaders who are looking to successfully manage people and bring the best out of their team. It is suitable for new and experienced managers looking to improve their people management skills and team performance.

In this training course you will learn some essential strategies for managing individuals, teams, leading and enhancing team performance. Important management skills such as communication skills and negotiation skills will be covered in this people focussed management course. This will highlight the importance of knowing how to communicate more effectively with your team and how to motivate and handle difficult individuals.

A greater understanding of the importance of communication skills will also provide managers and team leaders with the negotiation skills necessary to manage change and resolve conflict within your team.

Aims

This course aims to:

  1. Develop your leadership style and communication skills when managing others.
  2. Increase your awareness of how to motivate people to achieve effective business outcomes.
  3. Assist you in managing conflict with team members and other stakeholders by effective use of negotiation skills.
  4. Help manage difficult people and difficult behaviours.
  5. Equip you to facilitate effective change using best practice models.
  6. Coach and performance mange others for achieving the best outcome at both an individual and organisational level.

Outcomes

Upon successful completion of this course, participants should be able to:

  1. Communicate more effectively with the people you work with for achieving constructive outcomes.
  2. Strengthen your leadership style, develop your emotional intelligence (“read” a situation involving staff) and act to bring out the best in your team members.
  3. Motivate the people you work with to deliver stronger team outcomes.
  4. Resolve conflict through appropriate negotiation techniques.
  5. Set healthy boundaries for managing difficult people matters and behaviours.
  6. Lead an effective change process involving other stakeholders.
  7. Coach team members to fulfil their potential.
  8. Performance manage to facilitate growth and enable effective corrective action where needed.

Content

This people management course will cover the following content:

  • Communicating effectively with team members.
  • Motivating team members and other stakeholders.
  • Developing emotional intelligence and knowing how to use it within your team.
  • Performance management, monitoring performance and feedback.
  • Managing change within your team.
  • Negotiation skills for reaching agreed positions.
  • Dealing with difficult people, including setting healthy boundaries when dealing with difficult behaviours, managing resistance, counselling, coaching and conflict resolution.

Intended Audience

This people management course is suitable for all managers and supervisors wishing to improve their skills in managing and leading their staff. Managers across all sectors – commercial, government and not-for-profit will be catered for. There is no pre-requisite knowledge or skills for this entry-level people management course. Participants are however advised to familiarise themselves with their own company’s human resource management policies prior to attending this course. In particular, your company’s policy in relation to effective people management, e.g. communication channels used, timing of performance reviews and conflict resolution procedures.

Delivery Style

This people management course is an interactive course which includes lectures, group exercises and discussion.

Features

  • Expert trainers
  • Central locations
  • Small class sizes
  • Free, expert advice
  • Student materials – yours to keep
  • Statement of completion

What others say.

  • Fabulous and informative short course covering the basics of people management with fascinating real life examples and collaborative group work. A must do course for anyone moving into a management role.

  • Extremely knowledgeable tutor, also very entertaining. Very interesting course, with information regarding practical application of the course content. Central location – easily serviced by public transport. Lunch was also great!

  • This course was really great and I found that it is particularly useful for people who have current or previous on-the-job experience they can relate to.

  • Excellent breadth of knowledge and applicable anecdotes from the tutor.

  • This course made me realise how much I have to learn and how much practice I need to develop into a competent people manager.

  • Great course, great tutor, great venue, great value! Definitely recommend it!

  • As I have just taken over in a role as Manager, I found this course fantastic. I have learnt how to change the way I would deal with staff.

  • Great content, instructor and delivery. Will be recommending for all new managers in our organisation to go through this course. Very good value for money.

  • I found the People Management course fantastic. As an Event Manager and having to deal with so many different people, I found this course very beneficial to assist my future events.

  • The course presenter was excellent with industry knowledge and experience that really made the class interesting. The class interaction also helped break things up.

  • The tutor was sincerely interested in teaching the material, is a good communicator and very personable. The course itself covered good material, and I came away after two days having really learnt and understood some concepts which will change the way I do business and relate with people generally.

  • I appreciated how this course was so hands on. Every day situations were discussed with solutions highlighted. It was also great to practice these new skills with other participants in the group.

  • Great content which was very relevant and really well presented. A very informative and worthwhile course.

  • The course exceeded my expectations and I have already started to apply some of the techniques that I learnt to my team and work environment.

  • An excellent facilitator with expert knowledge across different types of organisations.

  • I have returned to work feeling incredibly calm and positive about my abilities in the workplace. The course provided an intelligent and practical new perspective on my own work issues and it was also valuable sharing experiences with others who were in the course. A very unique presenter and has so much experience which he shared with us in very common sense and practical ways – it was the most enjoyable and uplifting training I have done for years.

People Management Course: Essentials
University of Sydney (Venue TBA)
$864 GST free

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People Management Course: Essentials
University of Sydney (Venue TBA)
$950 GST free

Course added to cart.

Proceed to Checkout Close this message
Enrol Now
There are places available
People Management Course: Essentials
University of Sydney (Venue TBA)
$950 GST free

Course added to cart.

Proceed to Checkout Close this message
Enrol Now
There are places available
People Management Course: Essentials
University of Sydney (Venue TBA)
$950 GST free

Course added to cart.

Proceed to Checkout Close this message
Enrol Now
There are places available
People Management Course: Essentials
University of Sydney (Venue TBA)
$950 GST free

Course added to cart.

Proceed to Checkout Close this message
Enrol Now
There are places available
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