Centre for Continuing Education

People Management Course: Essentials

Management. Lift your career and your organisation.

Learn Management the smart way with Management courses at the University of Sydney.

This people management course is designed for managers, supervisors and team leaders who are looking to successfully manage people and bring the best out of their team. In this people management course you will learn some essential strategies for managing teams, leading team members and enhancing team performance. Basic management skills such as communication skills and negotiation skills will be covered highlighting the importance of knowing how to communicate more effectively with your team and how to motivate and handle difficult individuals. A greater understanding of the importance of communication skills will also provide managers and team leaders with the negotiation skills necessary to manage change and resolve conflict within your team.


At the end of this people management course, participants will be able to:

  1. Discuss work and personal issues openly and constructively with staff.
  2. Encourage and inspire staff to perform optimally.
  3. “Read” a situation involving staff issues perceptively and respond accordingly.
  4. Bring out the best in staff by providing timely information relevant to performance.
  5. Negotiate with staff to deliver the best outcome for all stakeholders.
  6. Identify clearly the issues involved in managing difficult people and situations.
  7. Overcome the different types of resistance/roadblocks generated by staff to prevent moving forward.
  8. Assist staff to move forward from the problems they are currently encountering.
  9. Resolve conflict that that staff have with other team members, including their manager.


This people management course will cover the following content:

  • Communicating effectively with team members.
  • Motivating staff and Motivating teams.
  • Developing emotional intelligence and knowing how to use it within your team.
  • Performance management, monitoring performance and feedback.
  • Managing change within your team.
  • Negotiation skills for reaching agreed positions.
  • Dealing with difficult people, including: managing resistance, counselling and coaching and conflict resolution.

Intended Audience

This people management course is suitable for all managers and supervisors wishing to improve their skills in managing and leading their staff. There are no pre-requisite knowledge or skills for this entry-level people management course. Participants are however advised to familiarise themselves with their own company’s human resource policies prior to attending this course. In particular, your company’s policy in relation to effective people management, e.g. communication channels used, timing of performance reviews and conflict resolution procedures.

Delivery Style

This people management course is an interactive course which includes lectures, group exercises and discussion.


  • Expert trainers
  • Central locations
  • Small class sizes
  • Free, expert advice
  • Student materials – yours to keep
  • Statement of completion

What others say.

  • I have returned to work feeling incredibly calm and positive about my abilities in the workplace. The course provided an intelligent and practical new perspective on my own work issues and it was also valuable sharing experiences with others who were in the course. A very unique presenter and has so much experience which he shared with us in very common sense and practical ways – it was the most enjoyable and uplifting training I have done for years.

People Management Course: Essentials
University of Sydney (Venue TBA)
$864 GST free

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People Management Course: Essentials
University of Sydney (Venue TBA)
$864 GST free

Course added to cart.

Proceed to Checkout Close this message
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