Management. Lift your career and your organisation.

In this contract management fundamentals course, you will gain the concepts, skills and knowledge required to manage the implementation, management, monitoring and closing of contracts. You will gain an understanding of the contract lifecycle and explore how to establish effective contracts, manage the contract relationship, monitor performance and deal with issues and challenges, so that your organisation acquires services or products at a fair price with agreed quality.

Aims

This course aims to provide you an overview of the contract management lifecycle, enabling you to confidently manage this process on behalf of your organisation.

Outcomes

By the end of this course, you should be able to:

• describe the fundamental concepts underpinning contract management
• explain the contract lifecycle
• identify and manage contract risk
• identify contract requirements
• monitor and review contract performance
• resolve conflict
• identify how to manage variations.

Content

Contract management

• The purpose, advantages and disadvantages of contracting
• Contract challenges
• Contract management lifecycle

Establishing contract requirements

• Identify requirements
• Contract risk assessment
• Contract management plan

The contract

• Valid contracts
• Statement of work
• Contract inclusions
• Selecting the right contractor

Contract management

• Initiating the contract
• Managing the relationship
• Managing performance
• Variations
• Negotiation
• Resolving disputes

Contract close

• What’s required to close a contract
• Lessons learned
• Reporting requirements

Intended audience

Designed for anyone who is interested in the contract management lifecycle and in particular those employees who will be engaged in the process of identifying contract requirements, selecting appropriate contractors and managing the contract process. The course is suitable for those receiving contracts as well as those writing them, however two sections are specifically focused on the contract owner.

Who will benefit from this course:

• New or aspiring contract managers/administrators
• Team leaders in a procurement/purchasing environment
• Project team members
• Administrators of purchasing and procurement activities
• Managers and supervisors who manage contractors

Prerequisites

None

Delivery modes

• Face-to-face, presenter-taught training
• Online training via the platform Zoom

Delivery style

• interactive presentations
• group work and discussion
• structured contract management activities
• contract based case studies.

Materials

All course materials are provided electronically using Dropbox. Printing services are not provided.