Contract Management Course
Human Resources. Learn expert people management skills.
COVID-19 update: arrangement of our courses
We are now delivering courses online and in-person. Please check the delivery format of each class before enrolling.
Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Printing is not available.
In this contract management course, you will gain the concepts, skills and knowledge required to manage the implementation, management, monitoring and closing of contracts. You will gain an understanding of the contract lifecycle and explore how to establish effective contracts, manage the contract relationship, monitor performance and deal with underperformance so that your organisation acquires services or products at a fair price with agreed quality.
Aims
This course aims to provide you an overview of the contract management lifecycle, enabling you to confidently manage this process on behalf of your organisation.
Outcomes
By the end of this course, you should be able to:
- describe the fundamental concepts underpinning contract management
- explain the contract lifecycle
- identify and manage contract risk
- identify contract requirements and select the appropriate contractor or supplier
- monitor and review contract performance
- resolve conflict
- manage contract variations.
Content
Contract management
- The purpose, advantages and disadvantages of contracting
- Contract challenges
- Contract management lifecycle
Establishing contract requirements
- Identify requirements
- Contract risk assessment
- Contract management plan
The contract
- Valid contracts
- Statement of work
- Contract inclusions
- Selecting the right contractor
Negotiation
- Negotiating the terms of the contract
- Conducting the negotiation
- Executing the contract
Contract management
- Initiating the contract
- Managing the relationship
- Managing performance
Contract variations
- Variation process
- Resolving disputes
Contract close
- What’s required to close a contract
- Lessons learned
- Reporting requirements
Intended audience
Designed for anyone who is interested in the contract management lifecycle and in particular those employees who will be engaged in the process of identifying contract requirements, selecting appropriate contractors and managing the contract process. People working in the following roles would find the program beneficial:
- Contract administrators
- Team leaders in a procurement/purchasing environment
- Contract managers
- Project team members
- Administrators of purchasing and procurement activities
- Managers and supervisors who manage contractors
Prerequisites
None
Delivery style
The Australian National Training Authority (ANTA) states that one of the most valuable resources in adult education is the learner themselves. This course has been designed to actively involve the learner throughout the day. It includes:
- interactive presentations
- group work and discussion
- structured contract management activities
- contract based case studies.
Delivery options:
- face-to-face workshop delivered on University premises
- online workshop via the platform Zoom.
Recommended reading
Carter, R., Oxenbury, A. & Kirby, S. 2012, Practical Contract Management, Cambridge Academic, Cambridge.
Hartley, S. 2018, Project Management 4ed: A Practical Guide to Planning and Managing Projects, Pearson, Australia.
McCarthy, P. 1989, Developing Negotiation Skills and Behaviour, CCH, Australia.
Ward, D. 2011, Contract Negotiation Handbook: Getting the most of commercial deals, Wrightbooks, Australia.
Features
- Expert trainers
- Central locations
- Course materials – yours to keep
- CCE Statement of Completion
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>In this contract management course, you will gain the concepts, skills and knowledge required to
...When | Time | Where | Session Notes |
---|---|---|---|
Tue 01 Jun 2021 | 9am - 5pm (UTC+10:00) | Face-to-face (Venue TBA) - Face-to-face (venue TBA) |
If there isn't a class to suit you, please join the waiting list.
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