Business and management courses
Business and management courses. Learn the skills you need to be successful in business.
Practical skills for today’s workplace
Business and management short courses at CCE provide the skills and tools to stay ahead in a changing workplace.
A wide range of topics
Courses cover leadership, business communication, organisational psychology, and finance. They also explore management, customer service, business writing, time management, and strategy.
Immediate workplace application
Strengthen individual capability and team development. Gain practical skills you can apply straight away to succeed in your role.
For professionals at any level
Our short courses suit professionals across industries and experience levels. They help refine skills, support career progression, or provide upskilling for changing business needs.
Learn from industry experts
Each course is led by experienced industry experts, providing tailored insights and practical strategies for real workplace situations.
Flexible study options
Take the next step in your career. Explore business and management short courses, available face-to-face in Sydney or online.
All courses
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Develop the skills to navigate tough conversations calmly and professionally. Learn to manage emotions, respond with empathy, and build win-win solutions to difficult situations using assertive dialogue techniques.
View Assertive Communication Skills Course: Advanced detailsAssertive Communication Skills Course: Advanced<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Are you confident communicating in everyday work situations, but still struggling to handle challenging conversations assertively? In
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Refine your business writing with advanced planning, structure, and persuasive techniques. Simplify complex ideas, write strategic documents, and self-edit for clarity. Ideal for senior professionals writing persuasive, high-level content.
View Business Writing Course: Masterclass detailsBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 $629 Limited GST freeBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageWed 27 Aug 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 $629 Limited GST freeBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageTue 21 Oct 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$690 $586.50 Limited GST freeOnline via ZoomBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageWed 10 Dec 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 $629 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Explore leadership strategies for driving growth, innovation, and a customer-focused approach in complex environments. Learn to leverage your strengths and build high-performing teams, while effectively managing change and stakeholder engagement.
View Leadership Strategy for Organisational Transformation Course detailsLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 - Fri 27 Jun 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,150 Limited GST freeOnline via ZoomLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageMon 4 Aug 2025 - Tue 5 Aug 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,250 Limited GST freeLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageMon 1 Sep 2025 - Tue 2 Sep 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,150 Limited GST freeOnline via ZoomLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageThu 6 Nov 2025 - Fri 7 Nov 2025 9am - 5pm (UTC+11:00)2 sessions, 16 hours total$1,250 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Deliver outstanding customer service that builds trust and loyalty. Learn to engage customers, manage expectations, resolve conflicts, and exceed expectations across all touchpoints—face-to-face, phone, or online. Elevate your customer experience strategy.
View Customer Service Excellence Course: Foundation Skills detailsCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageFri 27 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageThu 20 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Learn to set clear expectations, give feedback, and manage performance effectively. Gain strategies to motivate top performers, address underperformance, and conduct appraisals. Develop confidence in performance conversations to drive team success.
View Performance Management Course: Enhancing Team Success detailsPerformance Management Course: Enhancing Team Success<p>{block name:"Course Tagline - Management"}</p>
<p>The role of the manager is to deliver results. To do this, they need to be able to recruit well, develop relationships and ensure their staff
...Course added to cart. Checkout now.Close this messageMon 30 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$690 Limited GST freeOnline via ZoomPerformance Management Course: Enhancing Team Success<p>{block name:"Course Tagline - Management"}</p>
<p>The role of the manager is to deliver results. To do this, they need to be able to recruit well, develop relationships and ensure their staff
...Course added to cart. Checkout now.Close this messageMon 17 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Enhance your communication skills with this course, designed to improve workplace interactions, build rapport, and overcome communication barriers. Learn techniques for listening, assertiveness, and influencing others positively.
View Interpersonal Skills and Effective Communication Course detailsInterpersonal Skills and Effective Communication Course<p>{block name:"Course Tagline - Business Communication"}</p>
<p>In this communication course for the workplace you will learn the skills, techniques and communication strategies essential for
...Course added to cart. Checkout now.Close this messageTue 26 Aug 2025 9am - 4:30pm (UTC+10:00)1 session, 7.5 hours total$690 Limited GST freeOnline via ZoomInterpersonal Skills and Effective Communication Course<p>{block name:"Course Tagline - Business Communication"}</p>
<p>In this communication course for the workplace you will learn the skills, techniques and communication strategies essential for
...Course added to cart. Checkout now.Close this messageMon 20 Oct 2025 9am - 4:30pm (UTC+11:00)1 session, 7.5 hours total$740 Limited GST freeInterpersonal Skills and Effective Communication Course<p>{block name:"Course Tagline - Business Communication"}</p>
<p>In this communication course for the workplace you will learn the skills, techniques and communication strategies essential for
...Course added to cart. Checkout now.Close this messageTue 16 Dec 2025 9am - 4:30pm (UTC+11:00)1 session, 7.5 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Gain essential contract management skills. Learn the contract lifecycle, risk assessment, performance monitoring, and dispute resolution. Develop the ability to manage contract relationships effectively, ensuring compliance and successful outcomes.
View Contract Management Course: Fundamentals detailsContract Management Course: Fundamentals<p>{block name:"Course Tagline - Management"}</p>
<p>In this contract management fundamentals course, you will gain the concepts, skills and knowledge required to manage the implementation, management
...Course added to cart. Checkout now.Close this messageTue 1 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeContract Management Course: Fundamentals<p>{block name:"Course Tagline - Management"}</p>
<p>In this contract management fundamentals course, you will gain the concepts, skills and knowledge required to manage the implementation, management
...Course added to cart. Checkout now.Close this messageThu 11 Sep 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$690 Limited GST freeOnline via ZoomContract Management Course: Fundamentals<p>{block name:"Course Tagline - Management"}</p>
<p>In this contract management fundamentals course, you will gain the concepts, skills and knowledge required to manage the implementation, management
...Course added to cart. Checkout now.Close this messageWed 26 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Build strong stakeholder relationships for long-term success. Learn to engage, negotiate, and manage diverse interests. Develop strategies for communication, conflict resolution, and aligning stakeholder goals to drive business efficiency and growth.
View Effective Ongoing Stakeholder Management Course detailsEffective Ongoing Stakeholder Management Course<p>{block name:"Course Tagline - Management"}</p>
<p>This stakeholder management course delivers the principles of effective stakeholder management in everyday working situations. Stakeholders are all
...Course added to cart. Checkout now.Close this messageEffective Ongoing Stakeholder Management Course<p>{block name:"Course Tagline - Management"}</p>
<p>This stakeholder management course delivers the principles of effective stakeholder management in everyday working situations. Stakeholders are all
...Course added to cart. Checkout now.Close this messageWed 26 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Turn strategy into action with effective operational planning. Learn to set objectives, allocate resources, manage risks, and monitor performance. Develop structured plans that align with organisational goals for improved efficiency and success.
View Operational Planning Course: Strategy, Development and Implementation detailsOperational Planning Course: Strategy, Development and Implementation<p>{block name:"Course Tagline - Management"}</p>
<p>Learn the concepts, skills and knowledge required to develop and implement an effective operational plan – one that supports and achieves the
...Course added to cart. Checkout now.Close this messageWed 2 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeOperational Planning Course: Strategy, Development and Implementation<p>{block name:"Course Tagline - Management"}</p>
<p>Learn the concepts, skills and knowledge required to develop and implement an effective operational plan – one that supports and achieves the
...Course added to cart. Checkout now.Close this messageWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
This course introduces key analytics techniques to help extract meaning from data. Learn to apply predictive analytics, improve decision-making, and develop critical thinking skills for various business functions, including HR, sales, and finance.
View Business Analytics Course: Data-Driven Decision-Making detailsBusiness Analytics Course: Data-Driven Decision-Making<p>{block name:"Course Tagline - Business strategy"}</p>
<p>Are you data-informed or data-driven? This business analytics course will help build your skills so you can perform a greater role in today’
...Course added to cart. Checkout now.Close this messageFri 4 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeBusiness Analytics Course: Data-Driven Decision-Making<p>{block name:"Course Tagline - Business strategy"}</p>
<p>Are you data-informed or data-driven? This business analytics course will help build your skills so you can perform a greater role in today’
...Course added to cart. Checkout now.Close this messageFri 19 Sep 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeBusiness Analytics Course: Data-Driven Decision-Making<p>{block name:"Course Tagline - Business strategy"}</p>
<p>Are you data-informed or data-driven? This business analytics course will help build your skills so you can perform a greater role in today’
...Course added to cart. Checkout now.Close this messageFri 21 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list
