Business and management courses
Business and management courses. Learn the skills you need to be successful in business.
Practical skills for today’s workplace
Business and management short courses at CCE provide the skills and tools to stay ahead in a changing workplace.
A wide range of topics
Courses cover leadership, business communication, organisational psychology, and finance. They also explore management, customer service, business writing, time management, and strategy.
Immediate workplace application
Strengthen individual capability and team development. Gain practical skills you can apply straight away to succeed in your role.
For professionals at any level
Our short courses suit professionals across industries and experience levels. They help refine skills, support career progression, or provide upskilling for changing business needs.
Learn from industry experts
Each course is led by experienced industry experts, providing tailored insights and practical strategies for real workplace situations.
Flexible study options
Take the next step in your career. Explore business and management short courses, available face-to-face in Sydney or online.
All courses
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Boost productivity with effective time management. Learn to prioritise tasks, set SMART goals, delegate efficiently, manage distractions, and enhance personal and team efficiency. Gain practical strategies to optimise your workflow and achieve more.
View Time Management Course: Essentials detailsTime Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This time management course is designed for people who want to improve managing themselves, and their time. Planning and organising your work is a
...Course added to cart. Checkout now.Close this messageMon 23 Jun 2025 9am - 4:30pm (UTC+10:00)1 session, 7.5 hours total$740 Limited GST freeTime Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This time management course is designed for people who want to improve managing themselves, and their time. Planning and organising your work is a
...Course added to cart. Checkout now.Close this messageTue 12 Aug 2025 9am - 4:30pm (UTC+10:00)1 session, 7.5 hours total$740 Limited GST freeTime Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This time management course is designed for people who want to improve managing themselves, and their time. Planning and organising your work is a
...Course added to cart. Checkout now.Close this messageMon 22 Sep 2025 9am - 4:30pm (UTC+10:00)1 session, 7.5 hours total$740 Limited GST freeTime Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This time management course is designed for people who want to improve managing themselves, and their time. Planning and organising your work is a
...Course added to cart. Checkout now.Close this messageMon 3 Nov 2025 9am - 4:30pm (UTC+11:00)1 session, 7.5 hours total$690 Limited GST freeOnline via ZoomTime Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This time management course is designed for people who want to improve managing themselves, and their time. Planning and organising your work is a
...Course added to cart. Checkout now.Close this messageThu 4 Dec 2025 9am - 4:30pm (UTC+11:00)1 session, 7.5 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Enhance your ability to persuade and influence in professional settings. Learn proven psychological principles, persuasive language techniques, and rapport-building strategies to shape decisions, gain buy-in, and communicate more effectively in any context.
View The Psychology of Influence Course detailsThe Psychology of Influence Course<p>{block name:"Course Tagline - Organisational psychology"}</p>
<p>Influence is the ability to guide someone’s thinking, decisions or actions. Although some people seem to be ‘born’ influencers, it
...Course added to cart. Checkout now.Close this messageTue 24 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeThe Psychology of Influence Course<p>{block name:"Course Tagline - Organisational psychology"}</p>
<p>Influence is the ability to guide someone’s thinking, decisions or actions. Although some people seem to be ‘born’ influencers, it
...Course added to cart. Checkout now.Close this messageWed 20 Aug 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeThe Psychology of Influence Course<p>{block name:"Course Tagline - Organisational psychology"}</p>
<p>Influence is the ability to guide someone’s thinking, decisions or actions. Although some people seem to be ‘born’ influencers, it
...Course added to cart. Checkout now.Close this messageWed 17 Sep 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$690 Limited GST freeOnline via ZoomThe Psychology of Influence Course<p>{block name:"Course Tagline - Organisational psychology"}</p>
<p>Influence is the ability to guide someone’s thinking, decisions or actions. Although some people seem to be ‘born’ influencers, it
...Course added to cart. Checkout now.Close this messageMon 10 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeThe Psychology of Influence Course<p>{block name:"Course Tagline - Organisational psychology"}</p>
<p>Influence is the ability to guide someone’s thinking, decisions or actions. Although some people seem to be ‘born’ influencers, it
...Course added to cart. Checkout now.Close this messageTue 9 Dec 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Improve your communication as a leader by understanding unconscious dynamics. Gain skills to influence others, give effective feedback, and deliver powerful, clear messages that inspire and motivate your team.
View Advanced Communication Skills for Leaders Course detailsAdvanced Communication Skills for Leaders Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of
...Course added to cart. Checkout now.Close this messageWed 25 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeAdvanced Communication Skills for Leaders Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of
...Course added to cart. Checkout now.Close this messageThu 16 Oct 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeAdvanced Communication Skills for Leaders Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of
...Course added to cart. Checkout now.Close this messageThu 11 Dec 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Master AI tools like ChatGPT and DALL-E 3 to supercharge your marketing. Learn advanced prompt engineering, market research techniques, and content planning for email campaigns, social media, blogs, and sales pages.
View Advanced AI Course: Mastering ChatGPT, Claude, Gemini, Perplexity and Other Tools for Marketing and Content detailsAdvanced AI Course: Mastering ChatGPT, Claude, Gemini, Perplexity and Other Tools for Marketing and Content<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Have you been using ChatGPT for work and now feel ready to make AI an invaluable member of your marketing team? Then this advanced
...Course added to cart. Checkout now.Close this messageFri 22 Aug 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeAdvanced AI Course: Mastering ChatGPT, Claude, Gemini, Perplexity and Other Tools for Marketing and Content<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Have you been using ChatGPT for work and now feel ready to make AI an invaluable member of your marketing team? Then this advanced
...Course added to cart. Checkout now.Close this messageTue 9 Sep 2025 - Wed 10 Sep 2025 9am - 1pm (UTC+10:00)2 sessions, 8 hours total$690 Limited GST freeOnline via ZoomAdvanced AI Course: Mastering ChatGPT, Claude, Gemini, Perplexity and Other Tools for Marketing and Content<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Have you been using ChatGPT for work and now feel ready to make AI an invaluable member of your marketing team? Then this advanced
...Course added to cart. Checkout now.Close this messageThu 16 Oct 2025 - Fri 17 Oct 2025 9am - 1pm (UTC+11:00)2 sessions, 8 hours total$690 Limited GST freeOnline via ZoomAdvanced AI Course: Mastering ChatGPT, Claude, Gemini, Perplexity and Other Tools for Marketing and Content<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Have you been using ChatGPT for work and now feel ready to make AI an invaluable member of your marketing team? Then this advanced
...Course added to cart. Checkout now.Close this messageMon 15 Dec 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Enhance your leadership with essential people management skills. Learn to motivate teams, manage performance, resolve conflicts, and drive results. Improve communication, negotiation, and coaching skills to create a high-performing workplace.
View People Management Course: Essentials detailsPeople Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This short course in people management is designed for managers, supervisors and team leaders who are looking to successfully manage people and
...Course added to cart. Checkout now.Close this messageWed 6 Aug 2025 - Wed 13 Aug 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,250 Limited GST freePeople Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This short course in people management is designed for managers, supervisors and team leaders who are looking to successfully manage people and
...Course added to cart. Checkout now.Close this messageWed 10 Sep 2025 - Wed 17 Sep 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,150 Limited GST freeOnline via ZoomPeople Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This short course in people management is designed for managers, supervisors and team leaders who are looking to successfully manage people and
...Course added to cart. Checkout now.Close this messageWed 15 Oct 2025 - Fri 17 Oct 2025 9am - 5pm (UTC+11:00)2 sessions, 16 hours total$1,250 Limited GST freePeople Management Course: Essentials<p>{block name:"Course Tagline - Management"}</p>
<p>This short course in people management is designed for managers, supervisors and team leaders who are looking to successfully manage people and
...Course added to cart. Checkout now.Close this messageWed 10 Dec 2025 - Fri 12 Dec 2025 9am - 5pm (UTC+11:00)2 sessions, 16 hours total$1,250 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Develop the skills to navigate tough conversations calmly and professionally. Learn to manage emotions, respond with empathy, and build win-win solutions to difficult situations using assertive dialogue techniques.
View Assertive Communication Skills Course: Advanced detailsAssertive Communication Skills Course: Advanced<p>{block name:"Course Tagline - Business Communication"}</p>
<p>Are you confident communicating in everyday work situations, but still struggling to handle challenging conversations assertively? In
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Refine your business writing with advanced planning, structure, and persuasive techniques. Simplify complex ideas, write strategic documents, and self-edit for clarity. Ideal for senior professionals writing persuasive, high-level content.
View Business Writing Course: Masterclass detailsBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 $629 Limited GST freeBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageWed 27 Aug 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 $629 Limited GST freeBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageTue 21 Oct 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$690 $586.50 Limited GST freeOnline via ZoomBusiness Writing Course: Masterclass<p>{block name:"Course Tagline - Business writing"}</p>
<p>In this reflection-intensive business writing course, we look at what can make or break the structure, logic and persuasive content of
...Course added to cart. Checkout now.Close this messageWed 10 Dec 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 $629 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Explore leadership strategies for driving growth, innovation, and a customer-focused approach in complex environments. Learn to leverage your strengths and build high-performing teams, while effectively managing change and stakeholder engagement.
View Leadership Strategy for Organisational Transformation Course detailsLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageThu 26 Jun 2025 - Fri 27 Jun 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,150 Limited GST freeOnline via ZoomLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageMon 4 Aug 2025 - Tue 5 Aug 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,250 Limited GST freeLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageMon 1 Sep 2025 - Tue 2 Sep 2025 9am - 5pm (UTC+10:00)2 sessions, 16 hours total$1,150 Limited GST freeOnline via ZoomLeadership Strategy for Organisational Transformation Course<p>{block name:"Course Tagline - Leadership"}</p>
<p>Being a leader that drives growth in today's complex world requires a clear sense of purpose, self-awareness, strategic thinking and a
...Course added to cart. Checkout now.Close this messageThu 6 Nov 2025 - Fri 7 Nov 2025 9am - 5pm (UTC+11:00)2 sessions, 16 hours total$1,250 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Deliver outstanding customer service that builds trust and loyalty. Learn to engage customers, manage expectations, resolve conflicts, and exceed expectations across all touchpoints—face-to-face, phone, or online. Elevate your customer experience strategy.
View Customer Service Excellence Course: Foundation Skills detailsCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageFri 27 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageThu 20 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list -
Learn to set clear expectations, give feedback, and manage performance effectively. Gain strategies to motivate top performers, address underperformance, and conduct appraisals. Develop confidence in performance conversations to drive team success.
View Performance Management Course: Enhancing Team Success detailsPerformance Management Course: Enhancing Team Success<p>{block name:"Course Tagline - Management"}</p>
<p>The role of the manager is to deliver results. To do this, they need to be able to recruit well, develop relationships and ensure their staff
...Course added to cart. Checkout now.Close this messageMon 30 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$690 Limited GST freeOnline via ZoomPerformance Management Course: Enhancing Team Success<p>{block name:"Course Tagline - Management"}</p>
<p>The role of the manager is to deliver results. To do this, they need to be able to recruit well, develop relationships and ensure their staff
...Course added to cart. Checkout now.Close this messageMon 17 Nov 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeWaitlistJoin the waiting list to be notified when a new class becomes available.Join the waiting list
