Business Writing Course: Essentials
Business Communication. Sharpen your communication skills.
This essentials business writing course covers a range of skills designed to resolve typical workplace writing challenges. These include dealing with high volumes of writing, addressing audience needs effectively, and clarifying meaning with correct grammar and consistent style.
Starting with frameworks that clarify your objectives and audience needs, we then explore writing structures that can be applied to any business document. You’ll then apply these principles to two critical business writing tasks: emails and short summaries.
The course also covers a range of other topics, all essential to good workplace communications. These include tact, tone, paragraph structure, jargon, sentence grammar, punctuation and self-editing.
Fast-paced and fun, it busts a number of myths about business communication – for example, that big words make the writer sound smarter. You will participate in lively discussions throughout the day and receive feedback on the work you write in class.
This hands-on course is a useful lead-in to the more advanced problem-solving techniques covered in the Business Writing Course: Masterclass, or the specialist report-writing skills covered in Effective Business Report Writing. It can be taken on its own or in conjunction with either course.
Aims
This course aims to provide you with the tools to write clearly and concisely, regardless of your industry or role. It also covers the latest conventions in grammar, style, formatting and other systems that govern good writing.
Outcomes
By the end of this course, you should be able to:
- cross-check that your writing addresses the purpose and audience correctly
- choose the right structure for the task at hand
- write clear and concise, jargon-free communications
- choose the right level of formality for that context
- edit your text for the five essential elements of good writing style.
Content
This course is organised roughly in the sequence of steps you would take to plan, write and review your daily business communications.
Planning
Understanding audience needs, reaffirming your objectives, and choosing the right level of formality before starting to write.
Structure
An overview of the three structures that apply to almost any format (narrative, hierarchy or topic-based), followed by hands-on practice of some standard formats in two essential business scenarios: emails and short proposals.
Flow
Practicing the rules of good paragraphing, with a topic sentence and strong linking techniques, and ensuring an unmistakable call to action at the end.
Navigation
Helping your reader scan for information, through features such as clear formatting, different heading levels, graphs and charts that replace data-heavy text, bulleted lists and more.
Review
An overview of good grammar and business writing style, plus a basic introduction to the stages of review.
Intended audience
Aimed at early or mid-career professionals who need to learn or improve their core skills in business writing. They might be technical staff moving into managerial roles, people returning to the workforce after extended leave, or office managers wanting to adopt current best practice in their workplace.
Prerequisites
This course assumes a basic proficiency in written English, such as Year 12 English. If you are a non-native English speaker, you may also want to consider our English language courses in various specific and general topics.
Delivery modes
- Face-to-face, presenter-taught training
- Online training via the platform Zoom
Delivery style
You will learn through a variety of methods including open discussions, group exercises and individual response to mini tests.
Features
- Expert trainers
- Central locations
- Free, expert advice
- Course materials – yours to keep
- CCE Statement of Completion
Overview
Sessions:
Location:
Price:
Class schedule
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Tue 3 Oct 2023
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Mon 23 Oct 2023
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Thu 16 Nov 2023
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Tue 30 Jan 2024
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Mon 18 Mar 2024
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Thu 11 Apr 2024
9am - 5pm (UTC+10:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Wed 22 May 2024
9am - 5pm (UTC+10:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Mon 17 Jun 2024
9am - 5pm (UTC+10:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Mon 11 Dec 2023
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Tue 20 Feb 2024
9am - 5pm (UTC+11:00)
<p>{block name:"Course Tagline - Business Communication"}</p>
<p>{block name:"Block - COVID 19 updates"}</p>
<p>This essentials business writing course covers a range of skills designed to resolve
...Thu 2 May 2024
9am - 5pm (UTC+10:00)
If there isn't a class to suit your preferred time or delivery format, please JOIN the waiting list.
Featured facilitators
Stephanie Oley
Stephanie is an experienced business writer and coach who has developed a sound method of teaching concise, jargon-free writing that tells the story and sets clear reader expectations. Her early...
What others say
This course was valuable in guiding business writing etiquette in a corporate environment, beneficial to those with English as a second language, and also as a refresher for anyone post-study. It covers a broad range of basic skills and was true to the description identified in the course guide. Fantastic tutor, thank you!
- Lauren James
The tutor was very energetic, extremely knowledgeable and a pleasure to be taught by.
- Dominic Bond
The central location and the facilitator's expertise raised my expectations of the course. The tutor had a solid understanding of all aspects of the subject matter and also provided an exceptional cross cultural practice. Will definitely do another course. Great value.
- Nexhmije Shala
Related courses
- A Course in Advanced Grammar and Editing
- A Course in Editing and Proofreading
- A Course in Understanding English Grammar
- Assertive Communication Skills Course: Advanced
- Business Storytelling Course
- Business Writing Course: Masterclass
- ChatGPT Course for Beginners: Using AI for Business and Marketing Communications
- Critical and Creative Thinking Course
- Effective Business Report Writing Course
- English Pronunciation Course for Overseas-Born Professionals
- Grant Writing Course: Writing a Winning Grant Application
- Presentation Skills Course: Plan and Deliver Memorable Presentations
- Tender Writing Course: Writing a Winning Application