Leadership. Inspiring and enabling organisations to create and realise optimal value.

Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of effective communication and to design and deliver purposeful communication to meet a variety of needs. This course will help you better understand interpersonal dynamics and assist in your ability to influence others.

This course is for you if you are a leader who has mastered basic communication strategies and are looking to employ more advanced techniques.

Aims

The aim of this course is to increase your awareness of unconscious dynamics in interpersonal communication, helping you to better convey your message and influence others.

Outcomes

By the end of this course, you should be able to:

• identify unconscious interpersonal dynamics that impact communication
• design a communication approach for a variety of needs, for e.g. influencing or informing
• utilise key influencing skills
• develop skills to identify and correct conversations when they go off track
• give and receive effective feedback to enhance your results
• put together an effective communication message for delivery.

Content

Introduction

• Context setting and orientation
• The common denominator in comm