Centre for Continuing Education

Design and Innovation Thinking Course

Business strategy. Plan and secure success.

COVID-19 update: arrangement of our courses

We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.

Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.

What’s so special about design thinking? Design thinking is certainly not the exclusive property of designers, it is a work process that enables us to apply human-centred design principles to the problems we face in design, businesses, society and our lives.

Design thinking and human-centred design techniques are commonly used across a range of industries – enabling better product design and better user experience, in all their variations.

In this course you will learn about the need for innovation (in all aspects of life), discuss problem-solving approaches, learn about various design-thinking models, and gain practice practically applying a design thinking frameworks to solve a problem.


Using design thinking principles as a framework to structure the problem-solving process, this course aims to equip individuals with the knowledge and skills to innovatively think and creatively solve problems.


By the end of this course, you should be able to:

  • describe the necessity for innovation in our daily lives
  • discuss and apply different ways of thinking in solving problems
  • describe a number of different design thinking models
  • practically apply design thinking frameworks when solving problems.


  • Innovation
    • Developing your innovation capability
    • The innovation imperative
  • Thinking
    • Deductive, inductive and abductive thinking
    • Thinking outside the box
  • Design Thinking: Its origin, definition, nature and use
  • 7 values that drive design thinking
  • The mindset and attitudes of a design thinker
  • Practical application of a 5-step Design Thinking framework to a specific problem to generate a creative outcome
  • Practical application of divergent and convergent stages of design process to generate a creative outcome
  • Other relevant Design Thinking frameworks for future application.

Intended audience

Anyone interested in designing diverse, creative solutions to problems for themselves, business and society.



Delivery style

  • A interactive, activity-based workshop delivered on University premises.
  • Online training via the platform Zoom.


Electronic copies of course materials will be provided.

Additional information

Face-to-face classes

These classes run on University premises.

Online classes

If you are attending an online class, you will need your own device. A device with a touch screen and stylus is preferred for online drawing activities. If you don’t have this, please ensure you have a computer mouse.

Recommended reading

Brown, T., & Katz, B. (2009). Change by Design. New York: Harper Collins.

Dunne, D., & Martin, R.L. (2006). Design Thinking and how it will change management education: An interview and discussion. Academy of Management Learning & Education, 5 (4), 512-523.

Liedtka, J M and Ogilvie, T 2011, Designing for Growth: A Design Thinking Tool Kit for Managers. New York: Columbia University Press.

Martin, R.L. (2009). The Design of Business: Why competitive advantage is the Next competitive advantage. Boston: Harvard Business Press.


  • Expert trainers
  • Central locations
  • Course materials – yours to keep
  • CCE Statement of Completion

What others say.

  • Great topical and relevant examples. Facilitator was energetic and passionate – thank you!

  • This was a great course and I would definitely recommend it to my colleagues and friends. A great tutor who really kept the class engaged in the content for the whole day. I enjoyed the way this class was taught and most importantly the way the content was presented – easy to understand and to follow. This course has definitely helped me in my role at work.

What others say.

  • Excellent course. The tutor was fantastic, both extremely knowledgeable and approachable.
  • Great course. Tutor had hands-on activities, so we were not only there to listen but could get involved as well.
  • Great topical and relevant examples. Facilitator was energetic and passionate - thank you!
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