Business Communication. Sharpen your communication skills.

In business, relationship management is the key to your success. If you have strong relationship-building skills, you can work cooperatively with colleagues, resolve conflict and create a great impression on your customers.

Find out what it takes to achieve relationship success in this introduction to positive workplace communication. Hear how to build constructive relationship dynamics, actively shape positive conversations, build trust and sort out disagreements collaboratively.

This introductory level communication course is suitable for anyone who wants to contribute positively to a team or build effective client relationships.

Aims

The overall aim of this course is to provide you with a toolkit for shaping positive relationship dynamics. The techniques covered in the program are evidence-based tools from positive psychology.

Outcomes

By the end of this course, you should be able to:

• create healthy relationship dynamics by boosting the positivity ratio of your interactions
• avoid four