Human Resources. Learn expert people management skills.

The role of the Executive Assistant (EA) has evolved from mostly an administrative focus of ‘hanging coats and taking notes’ to one that requires more sophisticated skills, with increased responsibility and decision-making capability.

Today's EA/PAs deal with fast-paced, highly networked, multi-platformed digital business and organisational models. This one-day workshop will provide you, the experienced Executive Assistant (EA), with the opportunity to investigate the latest trends and methodologies in your EA/PA role. You will build on your skills and competencies and maximise your potential.

This course will help you ensure sound business outcomes in complex situations and to successfully navigate change.

This course is for experienced Executive or Personal Assistants with at least five years of experience. It is intended as a follow-on to the Executive Assistant’s Course, however you do not need to attend that course in order to enrol in this one.

Aims

This workshop aims to equip you with strategies and methodologies to future proof your role and stand out from the crowd.

Outcomes

By the end of this course, you should be able to:

• discuss factors contributing to the heightened expectations in today’s demanding business environment
• review trends impacting the role of today’s Executive Assistant and discuss the shift in the ‘identity’ of this role
• evaluate strategies for building trust