Centre for Continuing Education

Effective Minute Taking Course

Human Resources. Learn expert people management skills.

This Effective Minute Taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.


By the end of this course, you should be able to:

  • develop a pro-active mind set to taking minutes
  • organise and prioritise your diary to successfully record/write up minutes
  • utilise various methodologies in 'minute taking'
  • develop the confidence to manage interactions in a meeting
  • review and note ‘action’ items
  • distribute minutes in a timely fashion.


This course covers the following topics:

  • your organisational culture and the expectations around minute taking
  • determine common difficulties faced with minute taking
  • recognise the skill of active listening
  • be aware and refer to outcomes required from each meeting
  • assess the dynamics of room set up and positioning of attendees
  • review various methodologies to record minutes from meetings
  • ensure ‘action items’ noted accurately
  • ensure accuracy and timeliness of minute taking.

Intended audience

Suitable for administrative staff, executive assistants' and personal assistants' of all levels, who are looking to develop their minute taking skills. Also suitable for those who have completed the Executive Assistant’s Course and wish to continue their professional development and hone their skills in minute taking.

Delivery style

Delivered as an interactive workshop which includes discussions, group exercises, case studies and supportive learning.

Before the course

You should bring along a copy of an agenda, and a copy of minutes you may currently use/have access to.


  • Expert trainers
  • Central locations
  • Free, expert advice
  • Course materials – yours to keep
  • CCE Statement of Completion

What others say.

  • The course was very informative and interactive. It was also good to hear from other participants about their experiences.

  • The trainer was probably one of the best, absolute BEST trainers, I have ever been taught by! Knowledgeable to no end, entertaining, funny, witty, and I learned a lot. I would do another training courses with this tutor in a heartbeat.

Effective Minute Taking Course

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What others say.

  • Thank you for a well run and informative course. The content was excellent and relevant to my needs.
  • The tutor was engaging and welcoming, and the course content was interesting and informative.
  • The facilitator presented the material with such an engaging approach. The tool kit of skills are immediately transferable to any work place environment. Special thanks to our tutor for making such a dry topic so fun and dynamic!