Centre for Continuing Education

Effective Minute Taking Course

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This Effective Minute Taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.

Outcomes

Upon successful completion of this course, participants should be able to:

  1. Develop a pro-active mind set to taking minutes.
  2. Organise and prioritise their diary to successfully record/write up minutes.
  3. Utilise various methodologies in ‘minute taking’.
  4. Develop the confidence to manage interactions in a meeting.
  5. Review and note ‘action’ items.
  6. Distribute minutes in a timely fashion.

Content

This course covers the following topics:

  • Participant’s organisational culture and the expectations around minute taking
  • Determine common difficulties faced with minute taking
  • Recognise the skill of active listening
  • Be aware and refer to outcomes required from each meeting
  • Assess the dynamics of room set up and positioning of attendees
  • Review various methodologies to record minutes from meetings
  • Ensure ‘action items’ noted accurately
  • Ensure accuracy and timeliness of minute taking.

Intended Audience

This course is suitable for administrative staff, executive assistant and personal assistant of all levels, who are looking to develop their minute taking skills. The course is also suitable for those who have completed our Executive Assistant’s Course and wish to continue their professional development and hone their skills in minute taking.

Delivery Style

This course will be delivered as an interactive workshop which may include discussions, group exercises, case studies and supportive learning.

Before the course

Participants should bring along with them a copy of an agenda, and a copy of minutes they may currently use/have access to.

Features

  • Expert trainers
  • Central locations
  • Small class sizes
  • Free, expert advice
  • Student materials – yours to keep
  • Statement of completion

What others say.

  • The course was very informative and interactive. It was also good to hear from other participants about their experiences.

  • The trainer was probably one of the best, absolute BEST trainers, I have ever been taught by! Knowledgeable to no end, entertaining, funny, witty, and I learned a lot. I would do another training courses with this tutor in a heartbeat.

Effective Minute Taking Course

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What others say.

  • The course was very informative and interactive. It was also good to hear from other participants about their experiences.
  • Thank you for a well run and informative course. The content was excellent and relevant to my needs. Thank you.
  • Great facilitator! Lots of energy and filled with useful tips and tricks from their own experience, as well as best practice models. It cemented clear and effective methods of each stage of the minute-taking process for me that I can take back to my organisation to improve our practices. I admire the tutor for making a dry topic interesting by using innovative resources (such as TED talks). The team activities are also a great way of networking and learning from one's peers - you never know who has a great idea you can transfer to your own work.