Effective Minute Taking Course
Human Resources. Learn expert people management skills.
COVID-19 update: arrangement of our courses
We are now delivering courses online and in-person. Please check the delivery format of each class before enrolling.
Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Printing is not available.
This minute taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.
Outcomes
By the end of this course, you should be able to:
- develop a pro-active mind set to taking minutes
- organise and prioritise your diary to successfully record/write up minutes
- utilise various methodologies in 'minute taking'
- develop the confidence to manage interactions in a meeting
- review and note ‘action’ items
- distribute minutes in a timely fashion.
Content
This course covers the following topics:
- Organisational culture and expectations around minute taking
- Common difficulties associated with minute taking
- The skill of active listening
- Being aware of and referring to outcomes required from each meeting
- Assessing the dynamics of room set-up and positioning of attendees
- Review of various methodologies to record minutes from meetings
- Noting ‘action items’ accurately
- Ensuring accuracy and timeliness of minute taking
Intended audience
Suitable for administrative staff, executive assistants' and personal assistants' of all levels who are looking to develop their minute taking skills. Also suitable for anyone who has completed the Executive Assistant’s Course and wants to continue their professional development and hone their skills in minute taking.
Delivery style
Interactive workshop which includes discussions, group exercises, case studies and supportive learning.
Delivery options:
- presenter-taught workshop using your own device
- online workshop via the platform Zoom.
Before the course
If possible, please bring along a copy of an agenda and meeting minutes you have completed and/or have access to.
Features
- Expert trainers
- Central locations
- Course materials – yours to keep
- CCE Statement of Completion
What others say.
The course was very informative and interactive. It was also good to hear from other participants about their experiences.
The trainer was probably one of the best, absolute BEST trainers, I have ever been taught by! Knowledgeable to no end, entertaining, funny, witty, and I learned a lot. I would do another training courses with this tutor in a heartbeat.
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...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 24 Feb 2021 | 12:30pm - 5pm (UTC+11:00) | Online via Zoom - Online via Zoom |
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>This minute taking course is aimed at providing relevant and useful information to assist with
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Thu 11 Mar 2021 | 12:30pm - 5pm (UTC+11:00) | Face-to-face (Venue TBA) - Face-to-face (Venue TBA) |
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>This minute taking course is aimed at providing relevant and useful information to assist with
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Thu 15 Apr 2021 | 12:30pm - 5pm (UTC+10:00) | Online via Zoom - Online via Zoom |
If there isn't a class to suit you, please join the waiting list.
Related content. Further your learning.
What others say.
- A fantastic tutor who was engaging & entertaining throughout the class. The course provided strategies and structures which can easily be implemented in any workplace. Highly recommend the course.
- Great facilitator! Lots of energy and filled the course with useful tips and tricks from their own experience. The team activities are also a great way of networking - you never know who has a great idea you can transfer onto your own work.
- I really got a lot out of this short course and the tutor was excellent. They were able to ascertain quickly that the attendees all had different objectives and was able to cover them in such a cohesive and inclusive way. It was also a fantastic networking exercise.
Subjects
- Arts and humanities
- Business and management
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English
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Horticulture and gardening
- HSC preparation (years 10-12)
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Human resources
- Information technology
- Language and culture
- Marketing
- Music and film
- Project management
- Psychology and psychiatry
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Public sector