Effective Minute Taking Course
Human Resources. Learn expert people management skills.
COVID-19 update: arrangement of our courses
We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.
Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.
This Effective Minute Taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.
Outcomes
By the end of this course, you should be able to:
- develop a pro-active mind set to taking minutes
- organise and prioritise your diary to successfully record/write up minutes
- utilise various methodologies in 'minute taking'
- develop the confidence to manage interactions in a meeting
- review and note ‘action’ items
- distribute minutes in a timely fashion.
Content
This course covers the following topics:
- your organisational culture and the expectations around minute taking
- determine common difficulties faced with minute taking
- recognise the skill of active listening
- be aware and refer to outcomes required from each meeting
- assess the dynamics of room set up and positioning of attendees
- review various methodologies to record minutes from meetings
- ensure ‘action items’ noted accurately
- ensure accuracy and timeliness of minute taking.
Intended audience
Suitable for administrative staff, executive assistants' and personal assistants' of all levels, who are looking to develop their minute taking skills. Also suitable for those who have completed the Executive Assistant’s Course and wish to continue their professional development and hone their skills in minute taking.
Delivery style
Delivered as an interactive workshop which includes discussions, group exercises, case studies and supportive learning.
Before the course
You should bring along a copy of an agenda, and a copy of minutes you may currently use/have access to.
Features
- Expert trainers
- Central locations
- Course materials – yours to keep
- CCE Statement of Completion
What others say.
The course was very informative and interactive. It was also good to hear from other participants about their experiences.
The trainer was probably one of the best, absolute BEST trainers, I have ever been taught by! Knowledgeable to no end, entertaining, funny, witty, and I learned a lot. I would do another training courses with this tutor in a heartbeat.
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>This Effective Minute Taking course is aimed at providing relevant and useful information to
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Fri 10 Jul 2020 | 12:30pm - 5pm (UTC+10:00) | Online - Online |
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>This Effective Minute Taking course is aimed at providing relevant and useful information to
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 11 Aug 2020 | 12:30pm - 5pm (UTC+10:00) |
<p>{block name:“Course Tagline - Human Resources”}</p><p>{block name:“Block - COVID 19 updates”}</p><p>This Effective Minute Taking course is aimed at providing relevant and useful information to
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 15 Sep 2020 | 12:30pm - 5pm (UTC+10:00) |
If there isn't a class to suit you, please join the waiting list.
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What others say.
- The facilitator presented the material with such an engaging approach. The tool kit of skills are immediately transferable to any work place environment. Special thanks to our tutor for making such a dry topic so fun and dynamic!
- I enjoyed this course, and all of the information provided will benefit me. Thank you.
- I really got a lot out of this short course and the tutor was excellent. They were able to ascertain quickly that the attendees all had different objectives and was able to cover them in such a cohesive and inclusive way. It was also a fantastic networking exercise.
Subjects
- Arts and humanities
- Business and management
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English
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Horticulture and gardening
- HSC preparation (years 10-12)
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Human resources
- Information technology
- Language and culture
- Marketing
- Music and film
- Project management
- Psychology and psychiatry
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Public sector