Cultural competence and diversity. Empowering individuals.

Unconscious biases are social stereotypes that influence behaviour. They are automatic, unintentional, deeply engrained and universal. No one is free from unconscious biases. Cultural intelligence is the ability to adapt, relate and work effectively with teams across cultures.

Understanding cultural intelligence and unconscious bias are useful capabilities when leading and building diverse and inclusive teams. During this course, we will blend these concepts to allow you to understand and then develop strategies and thinking that will help you build more inclusive teams and manage your own responses to diverse groups.

Aims

This course aims to develop your understanding of diversity, and the strategies available to build a more inclusive workplace culture.

Outcomes

By the end of this course, you should be able to:

• discuss and explain diversity and inclusion in the workplace context
• identify contemporary issues and perspectives on diversity and inclusion
• define and depict unconscious bias
• describe the benefits of diversity and inclusion
• discuss Indigeneity – using a global perspective
• discuss and interpret how to manage personal responses to diversity and inclusion in others and themselves.

Content