Centre for Continuing Education

Critical and Creative Thinking Course

Business strategy. Plan and secure success.

COVID-19 update: arrangement of our courses

We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.

Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.

Critical and creative thinking are two of the top, in-demand workplace skills. Critical and creative thinking skills are crucial to the process of decision-making, in both business settings and personal situations. You can improve your decision-making by progressing through structured steps focused toward better understanding of the positions of arguments and ideas.

In this course, you will learn the steps needed to break down an argument or idea. You will learn to use and vary these steps in context. These steps are also helpful in minimising the influence of bias in your decision-making.


The aim of this course is to introduce you to the steps in creative and critical thinking process, which you can then apply in personal and workplace situations.


By the end of this course, you should be able to:

  • discuss the relevance of creative and critical thinking in the decision-making and problem-solving process
  • apply the method of creative and critical thinking within the decision-making and problem-solving process
  • consider critical thinking from the perspective of multiple stakeholder/s.


  • Identifying the problem.
  • Creative thinking – the beginning of new ideas to solve problems
    • Improvisation with existing resources
    • Adopting knowledge and ideas from unfamiliar territories
    • Ideation, testing ideas, refining ideas
  • How do we make decisions when we have gathered possible solutions? Identifying habits that lead to cognitive biases which influence our decisions.
  • What is critical thinking?
    • Situations that call for critical thinking
    • The relevance of critical thinking in problem solving
    • Understanding the steps and methods of critical thinking
    • Resources for critical thinking
  • Applying critical thinking to understand the “position” of the argument/s in front of us.
  • Navigating through the perspectives of internal and external stakeholders (stakeholder analysis as part of critical thinking). This includes understanding the decision-making process, interest in and the stakeholder perspective of the problem.

Intended audience

This is an introductory course about creative and critical thinking designed for individuals who wish to understand the relevant methods/steps appropriate to the current context and situation.

Delivery style

An interactive workshop.


You will receive case studies prior to workshop commencement.


  • Expert trainers
  • Central locations
  • Course materials – yours to keep
  • CCE Statement of Completion

What others say.

  • This was an easy to understand course, with lots of useful discussion and clear expectations for the day.
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