Centre for Continuing Education

Project Management Course: Stakeholder Management

Stakeholder and people management. Master soft skills for project management.

COVID-19 update: arrangement of our courses

We are now delivering courses both online and in-person. Please check the delivery format for each class before you enrol.

Please note that course materials for all classes (excluding prescribed textbooks) are shared electronically within 48 hours of a course starting. Printing is not available.

In partnership with the School of Project Management
All course materials have been developed in conjunction with the University of Sydney’s School of Project Management. The School’s team comprises world-class academics and researchers – ensuring we deliver the highest quality content. Course participants can gain Professional Development Unit (PDU) points towards becoming a Project Management Professional®.

This one-day course teaches the essentials of stakeholder engagement and relationship management. Projects have a greater likelihood of success when all leaders, managers and team members are proficient in engaging and managing relationships with stakeholders.

This course is for project managers and anyone involved in projects.

This non-award course provides up to 7 Professional Development Unit (PDU) points with the Project Management Institute (PMI) towards becoming a Project Management Professional (PMP)®. This is awarded at the discretion of the external party.


This course is also endorsed by the Australian Institute of Project Management.



This course aims to offer first-hand, practical experience in the importance of stakeholder engagement and management. The course aligns to modern standards for project management.


By the end of this course, you should be able to:

  • identify and manage stakeholders by adopting a structured approach and using simple project templates
  • develop a stakeholder management strategy using a structured approach and a simple template
  • interpret varying stakeholder needs and describe how these impact a project
  • describe the divergent interests of multiple stakeholders and their competing priorities
  • extract stakeholder expectations and manage them accordingly.


Identifying your stakeholders

  • Defining a stakeholder
  • Organisational structure and the influence on stakeholders

Engaging your stakeholders

  • Who are your stakeholders?
  • Power structures
  • Analysing your identified stakeholders
  • Understanding the value expectations
  • Engagement strategies

Managing your stakeholders

  • Stakeholder management strategies
  • Maintaining commitment and relationships
  • Stakeholder communications planning

Stakeholder challenges

  • Understanding conflict
  • Remote stakeholders
  • Dealing with perception
  • Vendors and suppliers
  • Stakeholder overload

Even more

  • Simple tools and templates that can be used on your project straight away
  • Exploration of advanced tools beyond the course

Intended audience

  • Program Managers
  • Project Managers
  • Business Analysts
  • Team Leaders
  • Team members and subject matter experts involved in projects
  • Anyone interested in improving their project management capabilities
  • Anyone wanting to improve their leadership and communication skills



Delivery style

This one-day course focuses on experiential learning. Content is broken into 10 to 15 minute blocks and immediately followed by group activities where the theory is put into action.

A range of interactive methods will be used including:

  • storytelling and the use of professional examples to exhibit the concepts
  • self-reflection and group discussions
  • case studies where the concepts are actively applied
  • individual and team activities and presentations
  • suggested readings for after the training.


You will receive:

  • online course materials with case study activities
  • an online project management toolkit with templates
  • a Statement of Completion indicating eligibility for PDUs (points/contact hours).

In order to access online course materials, we recommend that you bring your own device (Windows or Mac) to class. You should ensure your device is fully charged as access to power is limited. Please note that the University does not carry any responsibility for your lost, stolen, or damaged devices whilst on the University premises.

Additional information

The Project Management Professional (PMP), PgMP, PMI-RMP and PMI-SP are registered marks of the Project Management Institute, Inc.

The PMI logo is a registered mark of the Project Management Institute, Inc.

The Centre for Continuing Education has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). CCE has been approved by PMI to issue PDUs for our courses.

Once you complete this course, you will receive an email with a code to claim PDUs from the Project Management Institute, Inc.

For further information on PMI, please visit the Project Management Institute website.


  • Expert trainers
  • Central locations
  • Course materials – yours to keep
  • CCE Statement of Completion

Project Management Course: Stakeholder Management

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Project Management Course: Stakeholder Management

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