Our facilitators
Robert Gay
Chadia Gedeon-Hajjar
Since Chadia left Lebanon in 1988 to attend the Francophone Film Festival in Paris, where her film Lebanon Despite Everything was screening, she realised that her departure from the city of Beirut would be long term and lead to many changes in new countries. From Paris, she took the road to Casablanca, Algeria, Melbourne, Adelaide and finally Sydney, where she has been living for the past 14 years.
Since settling in Sydney, she has worked in a number of roles – as a foreign correspondent to satellite Arabic Televisions in Dubai, a journalist/reporter for local Arabic newspapers, a TAFE and High School teacher, a bilingual University examiner and marker, a Pre-Employment Trainer, and a digital media teacher. She received several awards for her work in the film industry and visual arts. Teaching Arabic and French languages was always on the agenda, and a challenge that never stopped opening new horizons to her sense of discovery of human nature. She believes that exploring new avenues to teach adults can, in some form, encapsulate all previous life experiences, as it offers a more challenging ground for growth and self development.
James Hall
James is a Fellow of the Institute of Chartered Accountants and a financial analyst with a background in banking and finance, private equity, M&A, and insolvency. He enjoys the creativity needed to help clients manage, understand, and simplify complex problems. He combines his technical financial management skills with qualifications as a corporate coach specialising in emotional intelligence. James is part of the faculty at the Australian Graduate School of Management, where he teaches full-time, online, and executive MBA programs. He also has experience teaching in Europe and Asia.
James has extensive experience in delivering data visualisation training and workshops to clients such as Commonwealth Bank Australia (Treasury team), NSW Treasury, NSW Department of Education, Department of Veterans’ Affairs, Coles, Aldi, and Novo Nordisk. He has also worked on the financial modelling of multiple road, rail, ferry, and bus bids and is a vocal advocate of public transport.
Featured clients
Ann Hanna
Gina Harb
Teaching has been Gina’s passion since she started tutoring in her high school days. She has since gone on to receive both her Bachelor of Education from the University of Lebanon and her Masters Degree in Social Studies. Gina previously worked for a statistics company, until she moved to help children affected by war through an organisation called RESTART. Over 15 years ago, she started teaching French and Arabic at St Maroun’s College and Holy Saviour School, and also conducted private tutoring to students and adults who wanted to expand their knowledge and improve their language in Arabic. Her vast experience in the classroom has taught her the importance not only of the content being provided, but the social wellbeing of students. She aims to engage and inspire students to achieve their goals through her adaptive style – by finding a way which best suits their individual needs.
Knowledge not shared, is but a waste.
Clive Hawkins
Clive Hawkins is an experienced marketing professional with over 20 years in direct and online marketing across diverse business sectors. In 2000, he ventured into entrepreneurship, launching his own web marketing business in the UK, which later expanded to include an additional office in Australia. Clive’s expertise shines in search engine marketing campaigns, where his distinct specialisation has made a significant impact. Some of Clive’s notable clients include Panasonic, the Fred Hollows Foundation, and Mirvac.
Since 2002, Clive has been sharing his knowledge and experience through tailored training courses for companies. His mission is to empower businesses to grasp and implement effective online marketing campaigns for their websites. With a practical approach grounded in years of hands-on experience, Clive stands as a reliable guide in the dynamic landscape of online marketing, equipping businesses with the practical tools they need to navigate and succeed in the ever-evolving digital environment.
Lynette Heaney
Lynette is a Data Scientist, Data Analyst and Analytics Specialist with extensive experience across government, private industry, and university teaching. She specialises in designing and building data products and analytics solutions that transform complex data into clear, high-impact insights.Â
Lynette has worked in senior analytics and Power BI developer roles within the Australian Federal Government and the private sector, supporting policy, compliance, strategy and executive decision-making. Her work includes leading analytics functions, developing enterprise-grade Power BI data products, implementing data governance and quality frameworks, and delivering large-scale reporting solutions for senior stakeholders. In a recent project, a Power BI data product she designed and built reduced team workload by approximately 95%, significantly improving efficiency and decision turnaround.Â
She has several years’ experience teaching at university- level and has also delivered professional education in data analytics, data literacy and visualisation across large government departments. Lynette regularly trains analysts and professionals in Power BI, Python, R and Excel, and is known for her practical teaching style focused on real-world application and capability building.Â
Lynette holds postgraduate qualifications in IT and data, including a Graduate Diploma in Business Analytics, a Graduate Certificate in Information Systems, and a Master of Data Science. Her teaching regularly focuses on data analytics and applied data science, statistics and forecasting, data interpretation, and the design of effective data products to support organisational decision-making.
Simon Hillier
Simon Hillier has more than 27 years' experience as a digital content and AI writing, marketing and business specialist, including eight years with e-commerce trailblazers, travel.com.au and lastminute.com, where his newsletters were read by more than half a million subscribers.
Over the past 19 years, Simon has run his own content writing, training and consulting business. He has produced content and consulted for hundreds of organisations, from small start-ups to global brand names such as Microsoft, Salesforce, Canva, NBC Universal, PayPal, Cochlear, Johnson & Johnson, Telstra, ING, Westpac, ANZ and Jaguar, as well as Australian and international government agencies and NPOs.
His articles have been featured in publications throughout the world and he has written, polished and edited books for publishers, companies and inspiring individuals.
Simon loves training and sees it as a chance to help people from all walks of life achieve and share the things that are important to them.
Cathy Jackson
Cathy is a dedicated professional with over 30 years of experience in delivering training in Microsoft applications. Her extensive background includes working with clients from various sectors, including public, private, and not-for-profit. She has worked with individuals ranging from beginners to advanced users and has developed a large variety of course materials during that time.
One of Cathy's notable achievements is her 20-year tenure in TAFE, NSW, where she worked and managed an Information Technology Section, as well as having extensive experience in project management. During her time at TAFE, she also facilitated Workplace Training and Assessment course units, helping numerous clients gain positions in their chosen field in the IT industry. This experience showcases her commitment to helping learners achieve their career goals.
Cathy's journey as a trainer and her continuous commitment to lifelong learning have provided her with valuable insights into delivering effective training to adult audiences. Her vision is clear: she aims to assist all learners in achieving their educational goals by leveraging her technical knowledge, skills, and dedication within a high-quality learning environment.
Wendy Jocum
Wendy Jocum has been involved in human resources, learning and development, organisational psychology, facilitation, and coaching since 1989. Her workshops are practical, informative, engaging, and experiential, providing positive learning opportunities for participants and clients. Wendy is passionate about people development and inspires individuals to achieve their potential while enhancing individual, team, and organisational performance.
Wendy is experienced in training, coaching, and consulting, specialising in emotional intelligence, resilience, positive psychology, and stress management.
Wendy provides workshop facilitation, individual coaching, teambuilding, conference presentations, assessment, and online learning delivery. She has experience in a wide range of organisations and industries in South Africa and Australia. She works in corporate, government, and academic sectors. Wendy has numerous qualifications in Commerce, Business, Government, Leadership, Management, HR, Training/Assessment, and Coaching.
Wendy holds various qualifications, including the Genos Emotional Intelligence Tool, Myer-Salovey-Caruso Emotional Intelligence Test, DiSC behaviour styles practitioner, Human Synergistics Life Styles Inventory, Group Styles Inventory, Strengths Profile and Team Strengths, Team Management Systems, Myers-Briggs Type Indicator, and Strength Deployment Inventory.