Course summary

This course covers critical interpersonal skills for project managers, focussing on the development of effective teams, management of people and stakeholders to deliver on project outcomes. You will also learn the fundamentals of project management.

Learning outcomes

By the end of this course, you should be able to:

• manage a simple project using a structured approach
• apply key project planning activities including scheduling, budgeting, and managing risk
• monitor and control a project at a high-level including reporting progress and managing change in a controlled manner
• close a project including conducting a post-implementation review.
• manage a simple project using a structured approach
• monitor and control a project at a high-level including reporting progress and managing change in a controlled manner
• close a project including conducting a post-implementation review.
• develop an awareness of leading practice tools and techniques for consideration in future professional development
• build a project team
• empower individuals and teams to get the best results including creating an environment for psychological safety
• apply different leadership styles to suit different project phases and contexts
• develop communication, facilitation and negotiation skills to more effectively engage with people
• develop an awareness of psychological models and EQ Frameworks for consideration for future professional development.

Content

Part 1: Introduction to project management

Initiating a project

• Preparing the project charter
• Identifying stakeholders

Planning a project

• Developing a project schedule
• Defining a project budget
• Identifying, recording and evaluating risks

Monitoring and controlling a project

• Executing a project from start to finish
• Reporting on project progress
• Completing a change request for approval

Closing a project

• Conducting customer handover
• Conducting a post-implementation review

Even more

• Simple tools and templates that can be used on your project straight away
• Exploring advanced tools beyond the course

Part 2: Forming and leading teams

Forming and leading teams

• Team roles that may exist on your projects
• Building a team with targeted interventions
• Adaptive leadership approaches
• Embracing diversity on projects

Leading others

• Personality traits, learning styles and leadership styles
• Adaptive approaches for effective stakeholder engagement
• International standards for leadership and emotional intelligence

Managing relationships

• Stakeholder analysis techniques, including network thinking, stakeholder dynamics and relationships
• Tailoring communications for audience and purpose
• Facilitation techniques for running effective meetings and workshops
• Negotiation techniques and conflict resolution

Prerequisites

None

Who this course is for

This course is for professionals involved in planning, coordinating or delivering projects and business improvement initiatives in their organisation. It applies across structured and fast-moving project environments, including engineering, construction, health, education, government, commercial and non-profit sectors.

• Project managers looking to improve planning, delivery and oversight
• ‘Accidental’ project managers managing projects without formal training
• Team leaders, supervisors and business leaders responsible for project outcomes
• Project coordinators, business analysts and subject matter experts
• Change leaders, managers and support staff involved in organisational initiatives
• Anyone working on projects who wants to better manage timelines, stakeholders and priorities

Before the course

Please complete the Communication and Learning Styles Questionnaire using the PDF document below.

Communication and Learning Styles Questionnaire

Please note, the results from this questionnaire are important to parts of the course and must be completed prior to completion of the Forming and leading teams component of this course.

Delivery style

This two-day course focuses on experiential learning. Content is broken into 10-15 minute blocks and immediately followed by group activities where the theory is put into action.

A range of interactive methods will be used including:

• storytelling and the use of professional examples to exhibit concepts
• self-reflection and group discussions
• case studies where the concepts are actively applied
• individual and team activities and presentations
• suggested readings for after training.

Materials

You will receive:

• online course materials (using Dropbox) with case study activities
• an online project management toolkit with templates
• a Statement of Completion.