Centre for Continuing Education

Project Management Course: Managing People and Projects

Stakeholder and people management. Master soft skills for project management.

Coronavirus (COVID-19) update: arrangement of our courses

Some of our courses have moved to online delivery. We aim to continue to deliver a high-quality educational experience through interactive, online classes in real-time. If you are currently enrolled in a course with us, we will be in touch soon with options for your enrolment.

Please note that for online classes, all course materials will be shared electronically. No printed resources will be available.


In partnership with the School of Project Management
All course materials have been developed in conjunction with the University of Sydney’s School of Project Management. The School’s team comprises world-class academics and researchers – ensuring we deliver the highest quality content. Course participants can gain Professional Development Unit (PDU) points towards becoming a Project Management Professional®.

This course covers critical interpersonal skills for project managers, focussing on the development of effective teams, management of people and stakeholders to deliver on project outcomes. You will also learn the fundamentals of project management.

This non-award course provides up to 14 Professional Development Unit (PDU) points with the Project Management Institute (PMI) towards becoming a Project Management Professional (PMP)®. This is awarded at the discretion of the external party.

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Aims

This course aims to enable you to develop tools and methods to effectively build and lead a project team, engage stakeholders and manage key stakeholder relationships. You will also gain hands-on experience with the fundamentals of project management.

Outcomes

By the end of this course, you should be able to:

  • initiate, plan, execute and close a simple project using a structured approach and simple project templates
  • apply key project planning activities including developing a work-breakdown structure, preparing a schedule and project budget, and identifying and analysing project risks
  • monitor and control a project at a high-level including reporting on project progress, managing change and variations in a controlled manner
  • close a project including conducting a post-implementation review
  • develop an awareness of leading practice tools and techniques for consideration in future professional development
  • build a project team
  • empower individuals and teams to get the best results including creating an environment for psychological safety
  • apply different leadership styles to suit different project phases and contexts
  • develop communication, facilitation and negotiation skills to more effectively engage with people
  • develop an awareness of psychological models and EQ Frameworks for consideration for future professional development.

Content

Part 1: An introduction to project management

Initiating a project

  • Preparing the project charter
  • Identifying stakeholders

Planning a project

  • Preparing a work breakdown structure
  • Developing a project schedule
  • Defining a project budget
  • Identifying, recording and evaluating risks

Monitoring and controlling a project

  • Executing a project from start to finish
  • Reporting on project progress
  • Completing a change request for approval

Closing a project

  • Conducting customer handover
  • Conducting a post-implementation review

Even more

  • Simple tools and templates that can be used on your project straight away
  • Exploring advanced tools beyond the course

Part 2: Forming and leading teams

Forming and leading teams

  • Team roles that may exist on your projects
  • Building a team with targeted interventions
  • Adaptive leadership approaches
  • Embracing diversity on projects

Leading others

  • Personality traits, learning styles and leadership styles
  • Adaptive approaches for effective stakeholder engagement
  • International standards for leadership and emotional intelligence

Managing relationships

  • Stakeholder analysis techniques, including network thinking, stakeholder dynamics and relationships
  • Tailoring communications for audience and purpose
  • Facilitation techniques for running effective meetings and workshops
  • Negotiation techniques and conflict resolution

Intended audience

  • Project Managers
  • Team members and subject matter experts involved in projects
  • Anyone interested in project management
  • Anyone wanting to be more organised in their work
  • Current and aspiring business leaders
  • The ‘accidental’ Project Manager

Prerequisites

None

Before the course

You are required to complete the following questionnaire:

Communication and Learning Styles Questionnaire

Instructions:

  1. Go to https://www.mypaldip.com/directLink/nzbiq and click “Register”.
  2. On the Sign Up page:
    • select "Student"
    • select "Unspecified Institution"
    • enter your email address
    • create a password
    • in the Group Code section, enter "FUFQ"
    • click “Register”.
  3. You will be directed back to the Sign In page to re-enter your email and the password you created. Click on “Sign In”.
  4. You will be directed to the My Groups page. Click on “CCE Soft Skills”.
  5. Under Questions Sets, click on “Communication and Learning Styles Questionnaire”.
  6. When you have completed and submitted the questionnaire you will be provided with the results.

Please note: The results from this questionnaire are important to parts of the course and must be completed prior to completion of the Forming and leading teams component of this course.

Delivery style

This two-day course focuses on experiential learning. Content is broken into 10-15 minute blocks and immediately followed by group activities where the theory is put into action.

A range of interactive methods will be used including:

  • storytelling and the use of professional examples to exhibit concepts
  • self-reflection and group discussions
  • case studies where the concepts are actively applied
  • individual and team activities and presentations
  • suggested readings for after training.

Materials

You will receive:

  • online course materials with case study activities
  • an online project management toolkit with templates
  • a Statement of Completion indicating eligibility for PDUs (points/contact hours).

In order to access online course materials, we recommend that you bring your own device (Windows or Mac) to class. You should ensure your device is fully charged as access to power is limited. Please note that the University does not carry any responsibility for your lost, stolen, or damaged devices whilst on the University premises.

Additional information

The Project Management Professional (PMP), PgMP, PMI-RMP and PMI-SP are registered marks of the Project Management Institute, Inc.

The PMI logo is a registered mark of the Project Management Institute, Inc.

The Centre for Continuing Education has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). CCE has been approved by PMI to issue PDUs for our courses.

Once you complete this course, you will receive an email with a code to claim PDUs from the Project Management Institute, Inc.

For further information on PMI, please visit the Project Management Institute website.

Search courses by module

An introduction to project managementTechnical skillsForming and leading teamsScoping a project
Project Management Course: Introduction
Project Management Course: Methods, Tools and Techniques
Project Management Course: Managing People and Projects
Project Management Course: Beyond the Fundamentals
Project Management Course: The Master Class

Note: Each module represents one day of content. Course content overlaps between courses. Please get in touch if you have questions.

Features

  • Expert trainers
  • Central locations
  • Free, expert advice
  • Course materials – yours to keep
  • CCE Statement of Completion

Project Management Course: Managing People and Projects

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