Centre for Continuing Education

Advanced Counselling and Coaching Course

Counselling. Understand the concepts that underpin counselling.

Learn Counselling the smart way with Counselling courses at CCE, the University of Sydney.

This is a unique short course that equips you with both advanced counselling and coaching skills for the workplace, designed for those who have considerable prior experience.

Managing or supervising people involves both coaching and counselling and yet the manager or supervisor should be neither coach nor counsellor.

In these roles as well as focusing on running a business, a department or team you need to exercise skills that draw from both coaching and counselling at times including being a champion for your team, a shoulder to cry on, and even someone who disciplines the team when needed. Learning to utilise these skills and employ them effectively is not easy, especially when you consider individual differences and reactions.


The purpose of this course is to enable you to help your staff or clients maximise their contribution at work. Specifically this course will enhance your understanding of:

  1. How these skills differ from one another.
  2. When best and why to counsel and.
  3. When and why to coach your team and its members.


Upon successful completion of this course, participants should be able to:

  1. Critically review counselling and coaching practices: pros and cons and when best to deploy them.
  2. Identify the key essentials for effective counselling and coaching in the workplace.
  3. Demonstrate the counselling and coaching skills necessary to engage in client-centred counselling.
  4. Develop practical skills in the application of specific counselling and coaching practices.
  5. Identify external influences upon the counsellor/client relationship and the community/workplace to which the client belongs.
  6. Develop cultural competence in counselling and coaching practice.


This course covers the following topics:

  • Foundations of coaching and counselling
  • Review of various approaches to counselling and coaching and why
  • Review of counselling and coaching practices
  • Interpersonal processes in counselling and coaching
  • Facilitating client growth and the development of an action plan
  • Working with client resistance
  • Preventing counsellor and coach burnout
  • Ethical issues in counselling and coaching

Intended Audience

This course will apply to a broad range of industry (private and public) sectors, including commercial, education and health:

  • Managers, supervisors, team leaders
  • Workplace coaches
  • Human resources
  • Industrial relations officers
  • Work Health and Safety officers

Delivery Style

Through role-plays and class activities, students will be encouraged to develop their own counselling and coaching skills and reflect on their personal development as counsellors and coaches.


  • Expert trainers
  • Central locations
  • Small class sizes
  • Free, expert advice
  • Student materials – yours to keep
  • Statement of completion

What others say.

  • This course was both stimulating and practical.

  • As usual with CCE courses, an excellent presenter, clear workbook notes, great with small class size, day covered exactly what one expected as advertised. Another excellent learning experience!

  • Good program. Useful ideas which are able to be used in a variety of settings.

Advanced Counselling and Coaching Course

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