Class Details
Lean Six Sigma Course: Improve Productivity
Course summary
Lean Six Sigma combines Lean methodologies with Six Sigma principles to enhance process management, productivity and quality.
This comprehensive one-day training program introduces you to the fundamental concepts, essential tools, and strategic insights of Lean Six Sigma. You will gain an understanding of key methodologies, frameworks, and toolbox, including the DMAIC (Define, Measure, Analyse, Improve, Control) process, and explore practical applications to streamline operations, reduce waste, and enhance process efficiency. Additionally, you will develop strategic insights to identify and prioritise improvement opportunities that align with organisational goals and deliver measurable results.
By the end of this course, you will have the knowledge and skills needed to drive significant continuous improvement in organisational processes, leading to increased productivity, higher quality, and greater customer satisfaction.
Aims
The aim of this course is to introduce you to Lean Six Sigma and its toolbox, teaching you how to start improvement projects within your organisation, and prioritise these improvements to align with strategic goals. You will also learn to build effective Lean Six Sigma teams, streamline operations, reduce waste, and enhance process efficiency, ultimately leading to improved productivity and quality. You will feel empowered to work with your team to achieve organisational excellence by implementing Lean Six Sigma Continuous improvement principles.
Learning outcomes
By the end of this course, you should be able to:
- foster a team-based culture that encourages respect and creative problem-solving using Lean tools or Six Sigma methodologies
- lead teams in effectively communicating with stakeholders to identify and eliminate waste in processes
- apply Lean tools to create work-based efficiencies
- utilise Six Sigma tools to reduce error rates (Defects per Million Opportunities)
- develop success metrics using both Lean and Six Sigma methodologies
- increase customer satisfaction through improved processes.
Content
Introduction to Lean and Six Sigma
- Operational excellence and continuous improvement
- Lean principles, values, and Muda (waste)
- Overview of Lean Six Sigma concepts
- Importance and benefits of Lean Six Sigma in various industries
Fundamentals of Lean Six Sigma
- Define, Measure, Analyse, Improve, Control (DMAIC) methodology
- PDCA Cycle
- Roles and responsibilities in Lean Six Sigma projects
- Key principles of waste reduction and process improvement (Muda)
- Focus on customer value (Voice of Customer)
Starting a Lean Six Sigma Project
- Project selection and prioritisation
- Process Improvement approaches
- DMAIC 14-step roadmap
- Metrics for determining success with Six Sigma projects
- Management of change
Lean Six Sigma Tools
- 5S
- Root Cause Analysis (RCA) techniques
- Pareto chart
- Flow diagram (process mapping)
- Poka Yoke (avoid)
Who this course is for
Suitable for anyone interested in continuous improvement, removing wasteful workplace processes, and enhancing operational efficiency, this course is ideal for:
- managers and team leaders
- process improvement specialists
- project managers
- operations managers
- administration staff.
Prerequisites
None
Delivery modes
- Face-to-face, presenter-taught workshop
- Online workshop via the platform Zoom
Delivery style
This course will be delivered through a combination of interactive lectures, hands-on exercises, group discussions, and real-world case studies. You will engage in practical activities to apply Lean Six Sigma tools and techniques, fostering an interactive and collaborative learning environment. The course will also include opportunities to work on your own improvement projects, receive feedback, and share insights with peers.
Materials
Course materials are distributed electronically using Dropbox.
Sessions
Location
Face-to-face (Venue TBA, Sydney)
Other information
If your upcoming class is Face-to-face (Venue TBA, Sydney), the class is located at the Camperdown/Darlington campus but the exact classroom and building has not been assigned.
The exact location on campus is confirmed approximately five business days from a class start date and you will then receive a course preparation email with this information.
Meet the facilitators
Marshal Alkouz
Hammam (Marshal) Alkouz is a certified Project Management Professional (PMP®) and dynamic Project, Program, and PMO expert with a successful track record in managing multi-million dollar projects across industries like EPC, Oil & Gas, IT/ERP, Business Transformation, Education, and Government.
With over 5000 hours of Project Management training, Marshal specializes in PMO set-up, Project/Program Management, and Lean Six Sigma tools for continuous improvement. His educational background includes an MBA from the University of Atlanta.
As an Adjunct Lecturer at the University of Sydney and UNSW, Marshal teaches courses on Computer Applications in Project Management. He actively contributes as a Trainer & Mentor for PMI-Sydney and a Training Content Author for Certifeka International.
In his professional career, Marshal serves as a Director and Board member at PMI Sydney, an Agile Project/PMO Consultant & Trainer, and has held roles in Program/Project Management and Process Improvement for government and private sector organisations.
