Class Details
User Experience (UX) Design Course
Course summary
Improve your work skills by learning UX design online with our web design short courses in Sydney!
User experience (UX) design is the process of enhancing customer satisfaction and loyalty by improving the usability, function and interaction between the customer and the product. It plays an important part in product creation.
Are you interested in learning about User Experience (UX) Design and how you can enhance your career with these skills?
Our UX design course is suitable for all beginner levels, with no prior knowledge required. You’ll learn from a professional tutor, working in the field, to gain the current and in-demand skills needed to design websites that offer meaningful and engaging user experiences.
Learning outcomes
By the end of this UX design course, you will have enhanced your career prospects by:
- An understanding of the basic UX Design process
- Planning and conducting user interviews & workshops
- Analysing user research
- Creating personas, user journeys, solutions and deliverables (such as wireframes and prototypes)
- User testing sessions and how to manage stakeholders
Course content
What will be covered in this UX design course?
Introduction to User Experience Design
- How UX design fits into research, design and product creation
- What is the process of a UX Designer? Get to know the building blocks
- How to start and develop a design – the design thinking process
User Research
- How to approach users and their problems
- How to design and conduct workshops and interviews
- How to manage stakeholders through the research process
- How to understand the user’s expectations and needs
Analysis
- How to analyse interviews
- How to create personas
- How to create a customer journey map
Solutions vs deliverables - solutions
- Information Architecture (IA)
- Site mapping
Solutions vs deliverables - deliverables
- How to build wireframes
- How to manage stakeholders
Prototyping and testing
- Low-fidelity vs high-fidelity prototypes
- How to recruit people for testing
- How to plan and conduct a user testing session
- How to present results from testing and communicate your design ideas
Career
- What are the different jobs in this field where my skills are needed
- Differences to be aware of for a UX Designer: Start-up vs established organisation
Intended audience
Who is this UX design course for?
This comprehensive program is designed for students looking to upskill, beginners, or anyone interested in the fields of UX (User Experience), UI (User Interface), or web design.
Course materials
What to bring to class
- Your own laptop to work on
Additional information
Please note the following:
Software
The College uses Adobe XD (free) and UXPin (free for a trial period). You are welcome to use whatever software you feel most comfortable with.
Certificate
You can receive a Certificate of Attendance once you have completed and attended 80% of the course. Please request the Certificate from our office.
Sessions
Location
Online via Zoom
Other information
Our online via Zoom courses are interactive and delivered in real-time. You will have the chance to ask questions and join in activities, just as you would in any in-person class.
Our facilitators are well versed in Zoom delivery and will skillfully guide you in your online learning journey.
Instructions regarding how to connect to online classes will be sent to participants about 4 days before the class commences.
Meet the facilitators
Jaclyn Knight
Jaclyn is a consultant specialising in open innovation and participatory design, with more than 20 years of experience across diverse sectors. She has designed and delivered cutting-edge projects for large multinational organisations, as well as start-ups and emerging not-for-profit organisations.
What sets Jaclyn apart is her proven ability to bring creativity and agility to projects, foster collaborative partnerships, and unite diverse teams to tackle complex challenges. Highlights of her work include co-creating innovative mobility services for citizens in Detroit; using financial innovation to address sustainable development goals; creating future-focused strategies to engage customers and stakeholders in long-term planning; and helping start-ups conceptualise and communicate compelling value propositions.
She is an experienced facilitator and delivers programs for clients in the private and education sectors in the areas of innovation, design thinking, social marketing, consumer behaviour and creative advertising development.
Her qualifications include a Bachelor of Professional Writing and Communication from the University of South Australia; a Master of Business Administration (MBA); and a Master of Communication for Social Change from the University of Queensland (UQ). She also holds a Certificate IV in Public Participation from the International Association of Public Participation (IAP2). Jaclyn is a member of the UQ Bachelor of Design Industry Advisory Group and has been a guest lecturer and mentor for the UQ MBA Program.
