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Project Management Course: Project Scope and Stakeholder Management
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Project Management Course: Project Scope and Stakeholder Management

Course summary

This course offers an in-depth view of project scoping, from the original business case to the final realisation of project benefits. You will learn to work collaboratively to develop the suite of deliverables required to monitor and control your project scope.

Learning outcomes

By the end of this course, you should be able to:

  • define projects and project management
  • describe the use of artificial intelligence (AI) in project management
  • analyse a business case and benefits as inputs to the project scope
  • develop a project charter, including definition of benefits, objectives, success measures and deliverables
  • identify stakeholders to define a project scope
  • meaningfully engage with stakeholders to define fitness for purpose and develop requirements in a project plan
  • develop a WBS, scope statement, requirements traceability matrix, configuration management
  • ensure requirements are in the statement of work and through appropriate procurement strategies
  • apply integrated change control methods to control or change scope after project commencement
  • describe the role of projects in supporting benefits realisation at a program, portfolio and organisational level
  • understand the difference between traditional and agile project management and when to use each approach.

Content

Strategy & business benefits

  • An overview of projects and project management
  • Context and business benefits or outcomes

Initiating a project

  • Aligning scope with strategy and benefits
  • Identifying and engaging stakeholders
  • Reviewing project governance requirements
  • Preparing the project charter

Engaging stakeholders in scope definition

  • Defining stakeholders
  • Levels of stakeholder engagement
  • Stakeholder mapping
  • Understanding stakeholder communication requirements

Developing scope & requirements

  • Scoping terminology and approaches to scoping
  • Developing requirements, including traceability matrix and configuration management
  • Creating a scope statement
  • Developing a work breakdown structure
  • Saving a scope baseline

Controlling changes to scope

  • Delivering on requirements using a project plan
  • Integrated change control approaches and change requests
  • Benefits realisation

Prerequisites

None

Who this course is for

This course is for professionals involved in planning, coordinating or delivering projects and business improvement initiatives in their organisation. It applies across structured and fast-moving project environments, including engineering, construction, health, education, government, commercial and non-profit sectors.

  • Project managers looking to improve planning, delivery and oversight
  • ‘Accidental’ project managers managing projects without formal training
  • Team leaders, supervisors and business leaders responsible for project outcomes
  • Project coordinators, business analysts and subject matter experts
  • Change leaders, managers and support staff involved in organisational initiatives
  • Anyone working on projects who wants to better manage timelines, stakeholders and priorities

Delivery style

This one-day course focuses on experiential learning. Content is broken into 10-15 minute blocks and is immediately followed by group activities that put theory into practice.

A range of interactive methods will be used including:

  • storytelling and the use of professional examples to illustrate key concepts
  • self-reflection and group discussions
  • case studies where the concepts are actively applied
  • individual and team-based activities and presentations
  • suggested readings to support continued learning after the course.

Materials

You will receive:

  • online course materials with case study activities
  • an online project management toolkit with templates
  • a course Statement of Completion.

What you need to do before the course

Please bring your laptop to class to access the course learning materials.

Course Brochure

Location

Face-to-face (Venue TBA, Sydney)

Other information

If your upcoming class is Face-to-face (Venue TBA, Sydney), the class is located at the Camperdown/Darlington campus but the exact classroom and building has not been assigned.

The exact location on campus is confirmed approximately five business days from a class start date and you will then receive a course preparation email with this information.

Meet the facilitators

Angela Chellas

Angela is a dedicated and engaging international facilitator and speaker. Her extensive and ongoing project experience ensures that participants of her project workshops receive a mixture of theory, actual examples of their application, and practical tips.

For over 20 years, Angela has helped numerous global organisations increase their project management capability and improve efficiencies in their delivery. Some of Angela's notable clients include the Department of Veterans' Affairs, ANSTO, Australian Wool Innovation, PWC, MBM, and NRL. Her experience in the field ensures that she's not only able to provide students with an understanding of the principles of project management, but also give examples of how these can produce successful outcomes on projects. On every new project and program, Angela is constantly learning new skills and techniques which keep her workshops current and relevant.

Angela has a Bachelor of Arts, a Post Graduate Certificate of Marketing and an Advanced Diploma of Project Management. In 2001, she became a certified Project Management Professional (PMP) and member of the Project Management Institute. She is a PRINCE2 Practitioner and holds Project+ certification with CompTIA. Angela has a Certificate IV in Training and Assessment and is also a Myers Briggs accredited facilitator. She sat on the Board of Project Management Institute Sydney Chapter for two years and Nominating Committee for three years.

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