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Leading Responsible Innovation Course: Strategic Design and System Thinking
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Leading Responsible Innovation Course: Strategic Design and System Thinking

Course summary

Many of us have a good understanding of innovation as a concept, but less of us understand how to fully realise its value. When implemented properly, and coupled with robust system thinking skills, sustainable and responsible innovation can become a reality. This course empowers leaders to better understand the stakeholder and system landscape of their organisation and arms them with the methods and tools to create sustainable and responsible innovation.

Strategic design is a way of understanding your operating environment and the system in which it lives, to redefine problems and create innovative solutions which can be prototyped and tested. It empowers leaders and organisations to validate at every stage of the process, and create lasting value for your business, your customers, and society at large. 

Truly responsible innovation looks beyond the immediate opportunity and takes a broader and longer-term view of the system in which the innovation may live. This is the power of system thinking. System thinking is a way of making sense of the complexity of the world by looking at it in terms of wholes and relationships rather than by splitting it down into its parts.

This course will cover a range of current and emerging methodologies to unlock innovation capability within your organisation with a focus on strategic design, system thinking, and second order thinking, as well as the practical application of these skills. This learning is supported by practical exercises that will be contextual for you as leaders.

Aims

This course will teach you the principles of strategic design and system thinking, how they can be leveraged to innovate responsibly and sustainably, solve problems creatively, and execute them viably.

Learning outcomes

By the end of this course, you should be able to:

  • understand strategic design principles for leading innovation
  • understand organisational and market complexity through system thinking
  • utilise responsible innovation frameworks and methods
  • lead responsible innovations to address unintended consequences for sustainable impact
  • utilise system thinking tools when leading innovation
  • map the path to change using theory of change
  • develop practical applications with innovation principles and second order thinking.

Content

Leading responsible innovation

  • Understanding responsible innovation
  • Adopting a system thinking approach to leading innovation
  • Exploring risks and impacts
  • Developing mitigation strategies
  • The power of design thinking in innovation practice

Strategic design principles

  • Human-centered inspiration
  • System thinking principles and methods
  • Second order thinking
  • Innovation’s role in creating stakeholder (as well as shareholder) value
  • Theory of change

Practical applications

  • The role of wayfinding leadership in innovation
  • Strategic design in the workplace
  • Responsible innovation in the workplace
  • Emerging frameworks

Who this course is for

This course is intended for senior leadership in business, government, or creative industries who are seeking to innovate with design solutions to better meet the needs of customers and society, whilst creating sustainable value.

Prerequisites

None

Delivery style

  • Face-to-face, presenter-taught workshop
  • Online workshop via the platform Zoom

Materials

All course materials are provided electronically (via Dropbox).

Course Brochure

Sessions

Mon 09 Nov 2026
9am - 5pm (UTC+11:00)

Location

Face-to-face (CCE Building, Sydney)

160 Missenden Road
Newtown NSW2042

Public transport

As bus and train timetables regularly change, we suggest you visit the Transport for NSW trip planner before you set out.

The nearest train stations are Newtown Station and Macdonaldtown Station. Macdonaldtown Station is closer by distance than Newtown Station, however trains do not stop as frequently as at Newtown Station.

Other information

Parking

Nearby parking is available at Wilson Parking - RPA Medical Centre Car Park (entry via Elizabeth Street off Carillon Avenue).

A Flexi Saver Rate is available but must be booked in advance online and includes the booking fee. Bookings can be made via the Wilson website or by downloading the Wilson Parking App. Otherwise, hourly parking rates will apply, as advertised on the Wilson Parking website.

Meet the facilitators

Leila Alem

Adjunct Professor Leila Alem brings 25+ years of experience in partnering with industry to solve complex problems and deliver impact in a range of industries. Her expertise includes designing award-winning digital products and new customer experiences leveraging emerging technologies such as AI, Wearables, AR/ VR and MR and using Design Thinking, Lean Start-up and Agile methodologies. She has over 10 years of experience in entrepreneurship, building new innovation programs and practices to drive client engagement. Her corporate entrepreneurship experience includes the government and consulting sectors. 

Leila has an extensive experience in teaching at undergraduate, Master and corporate levels both in Australia and overseas. Her subjects include innovation, entrepreneurship, lean startup, design thinking, system thinking, technology disruptors etc. She has taught in the award-winning UTS Bachelor of Creative Intelligence and Innovation, in the University of Sydney Master of Design and UTS executive MBA. She won the 2013 NSW State Innovation Award in R&D and was a finalist for The Women Infotech Outstanding Career Achievements Award in 2015.

Leila holds a PhD is in Artificial Intelligence and is a member of the National AI Think Thank. Her research draws on real industry challenges to explore novel ways of working, learning and collaborating using AI, VR, AR and IOT. She has 150+ peer-reviewed publications and is the editor of books and international journals in the next frontiers of Human-Computer Interaction.

Leila is currently an Adjunct Professor in Human-Computer Interaction at UTS. She was Principal Consultant at Thoughtworks, a global innovation consulting firm, for 2 years and Principal Research Scientist at CSIRO for 23 years.

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