Class Details
Lean Six Sigma Course: Improve Productivity
Course summary
Lean Six Sigma combines Lean methodologies with Six Sigma principles to enhance process management, productivity and quality.
This comprehensive one-day training program introduces you to the fundamental concepts, essential tools, and strategic insights of Lean Six Sigma. You will gain an understanding of key methodologies, frameworks, and toolbox, including the DMAIC (Define, Measure, Analyse, Improve, Control) process, and explore practical applications to streamline operations, reduce waste, and enhance process efficiency. Additionally, you will develop strategic insights to identify and prioritise improvement opportunities that align with organisational goals and deliver measurable results.
By the end of this course, you will have the knowledge and skills needed to drive significant continuous improvement in organisational processes, leading to increased productivity, higher quality, and greater customer satisfaction.
Aims
The aim of this course is to introduce you to Lean Six Sigma and its toolbox, teaching you how to start improvement projects within your organisation, and prioritise these improvements to align with strategic goals. You will also learn to build effective Lean Six Sigma teams, streamline operations, reduce waste, and enhance process efficiency, ultimately leading to improved productivity and quality. You will feel empowered to work with your team to achieve organisational excellence by implementing Lean Six Sigma Continuous improvement principles.
Learning outcomes
By the end of this course, you should be able to:
- foster a team-based culture that encourages respect and creative problem-solving using Lean tools or Six Sigma methodologies
- lead teams in effectively communicating with stakeholders to identify and eliminate waste in processes
- apply Lean tools to create work-based efficiencies
- utilise Six Sigma tools to reduce error rates (Defects per Million Opportunities)
- develop success metrics using both Lean and Six Sigma methodologies
- increase customer satisfaction through improved processes.
Content
Introduction to Lean and Six Sigma
- Operational excellence and continuous improvement
- Lean principles, values, and Muda (waste)
- Overview of Lean Six Sigma concepts
- Importance and benefits of Lean Six Sigma in various industries
Fundamentals of Lean Six Sigma
- Define, Measure, Analyse, Improve, Control (DMAIC) methodology
- PDCA Cycle
- Roles and responsibilities in Lean Six Sigma projects
- Key principles of waste reduction and process improvement (Muda)
- Focus on customer value (Voice of Customer)
Starting a Lean Six Sigma Project
- Project selection and prioritisation
- Process Improvement approaches
- DMAIC 14-step roadmap
- Metrics for determining success with Six Sigma projects
- Management of change
Lean Six Sigma Tools
- 5S
- Root Cause Analysis (RCA) techniques
- Pareto chart
- Flow diagram (process mapping)
- Poka Yoke (avoid)
Who this course is for
Suitable for anyone interested in continuous improvement, removing wasteful workplace processes, and enhancing operational efficiency, this course is ideal for:
- managers and team leaders
- process improvement specialists
- project managers
- operations managers
- administration staff.
Prerequisites
None
Delivery modes
- Face-to-face, presenter-taught workshop
- Online workshop via the platform Zoom
Delivery style
This course will be delivered through a combination of interactive lectures, hands-on exercises, group discussions, and real-world case studies. You will engage in practical activities to apply Lean Six Sigma tools and techniques, fostering an interactive and collaborative learning environment. The course will also include opportunities to work on your own improvement projects, receive feedback, and share insights with peers.
Materials
Course materials are distributed electronically using Dropbox.
Sessions
Location
Face-to-face (CCE Building, Sydney)
Public transport
As bus and train timetables regularly change, we suggest you visit the Transport for NSW trip planner before you set out.
The nearest train stations are Newtown Station and Macdonaldtown Station. Macdonaldtown Station is closer by distance than Newtown Station, however trains do not stop as frequently as at Newtown Station.
Other information
Parking
Nearby parking is available at Wilson Parking - RPA Medical Centre Car Park (entry via Elizabeth Street off Carillon Avenue).
A Flexi Saver Rate is available but must be booked in advance online and includes the booking fee. Bookings can be made via the Wilson website or by downloading the Wilson Parking App. Otherwise, hourly parking rates will apply, as advertised on the Wilson Parking website.
Meet the facilitators
John Le Mesurier
John brings a wealth of business, management, IT, consultancy and training experience to many of the professional development courses on offer at CCE. This experience has included senior corporate and general management roles in American, British and Chinese multinationals, as well as consultancies for several leading UK and Irish management firms. His consulting projects have covered advanced practice studies in leadership, sales & customer service processes, strategic sourcing, human resource models and organisational issues. These projects have been undertaken in North & South America, Europe and China. His international client list includes Procter & Gamble, Red Bull, Johnson & Johnson, SC Johnson, Eli Lilly, Roche, Mitsubishi, Vodafone/ Hutchison Telecoms, Danone, Heineken, BOC/ Linde, Boehringer Ingelheim, British Government and Qantas. John also works for an Australian consulting firm, Newfocus, conducting projects in the government and Not-For-Profit sectors. John has been involved in projects at PwC and Macquarie University.
John is currently undertaking a M. Phil/ PhD and holds a Master of Business Administration (with Distinction), Bachelor of Arts (with Distinction), majors in Psychology and Statistics, sub-majors in Accounting and Economics; Diplomas in Management, Change Management, Risk Management, Project Management; Digital Badge in Advanced Analytics, Graduate Certificate in Learning & Teaching, and Certificate IVs in Competitive Manufacturing (Lean) and Training and Assessment. John has been awarded the highest qualification by The Australian Research Society, namely Qualified Professional Researcher. John is an accredited Sydney Lifeline counsellor, where he also trained counsellors for more than 20 years.
John has lectured in Bachelor of Business at Torrens University, Master of Business Analytics at Kaplan Business School and Master of Community Development offered through Southern Cross University (SCBIT Sydney campus). John has been an Executive Coach at UNSW, where he has also been a guest lecturer in marketing and change management. He has taught 1st year statistics at UTS (Insearch) and Macquarie University (Navitas) and delivered IT training in corporate settings for 30 years.
