Class Details
Contract Management Course: Fundamentals
Course summary
In this contract management fundamentals course, you will gain the concepts, skills and knowledge required to manage the implementation, management, monitoring and closing of contracts. You will gain an understanding of the contract lifecycle and explore how to establish effective contracts, manage the contract relationship, monitor performance and deal with issues and challenges, so that your organisation acquires services or products at a fair price with agreed quality.
Aims
This course aims to provide you an overview of the contract management lifecycle, enabling you to confidently manage this process on behalf of your organisation.
Learning outcomes
By the end of this course, you should be able to:
- describe the fundamental concepts underpinning contract management
- explain the contract lifecycle
- identify and manage contract risk
- identify contract requirements
- monitor and review contract performance
- resolve conflict
- identify how to manage variations.
Content
Contract management
- The purpose, advantages and disadvantages of contracting
- Contract challenges
- Contract management lifecycle
Establishing contract requirements
- Identify requirements
- Contract risk assessment
- Contract management plan
The contract
- Valid contracts
- Statement of work
- Contract inclusions
- Selecting the right contractor
Contract management
- Initiating the contract
- Managing the relationship
- Managing performance
- Variations
- Negotiation
- Resolving disputes
Contract close
- What’s required to close a contract
- Lessons learned
- Reporting requirements
Who this course is for
Designed for anyone who is interested in the contract management lifecycle and in particular those employees who will be engaged in the process of identifying contract requirements, selecting appropriate contractors and managing the contract process. The course is suitable for those receiving contracts as well as those writing them, however two sections are specifically focused on the contract owner.
Who will benefit from this course:
- New or aspiring contract managers/administrators
- Team leaders in a procurement/purchasing environment
- Project team members
- Administrators of purchasing and procurement activities
- Managers and supervisors who manage contractors
Prerequisites
None
Delivery modes
- Face-to-face, presenter-taught training
- Online training via the platform Zoom
Delivery style
- interactive presentations
- group work and discussion
- structured contract management activities
- contract based case studies.
Materials
All course materials are provided electronically using Dropbox.
Sessions
Location
Online via Zoom
Other information
Our online via Zoom courses are interactive and delivered in real-time. You will have the chance to ask questions and join in activities, just as you would in any in-person class.
Our facilitators are well versed in Zoom delivery and will skillfully guide you in your online learning journey.
Instructions regarding how to connect to online classes will be sent to participants about 4 days before the class commences.
Meet the facilitators
Kerrie Yates
Kerrie Yates is an experienced Training and Development Consultant with over two decades in the field. She specialises in crafting strategies, delivering targeted training, creating assessment tools, and providing mediation services for a variety of organisations in both the public and private sectors. Her expertise includes change management, workplace health and safety, performance management, and workplace relations.
Kerrie has worked with clients from various industries, including government, telecommunications, technology, automotive, construction, and healthcare. She is committed to understanding and addressing the unique needs of each organisation, fostering long-term relationships, and developing effective organisational development strategies.
