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Business Analysis Essentials Course: Achieving Project Success
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Business Analysis Essentials Course: Achieving Project Success

Course summary

This business analysis course equips participants with a comprehensive introduction to the essential capabilities, knowledge, tools and techniques needed to excel as a business analyst.

Throughout the course, participants will be introduced to a wide range of BA techniques derived from popular approaches including BABOK®, Agile and Scrum. They will be provided with an introduction to the systematic and best practice approach to business analysis, ultimately leading to maximising successful project outcomes.

Learning outcomes

By the end of this course, you should be able to:

  • identify problems and opportunities
  • describe the objectives of the business analysis capability in an organisation
  • describe the benefits of using a systematic approach to business analysis
  • elicit, document and prioritise project requirements
  • produce a business case
  • understand the use of a conceptual solution design
  • understand the requirements lifecycle
  • describe the purpose of a conceptual solution design.

Content

Topics

  • Business analysis concepts
  • Project approach selection
  • Continued business justification
  • Stakeholder management
  • Business analysis practices
  • Requirements management
  • Conceptual solution design
  • Risk management

Skills acquired

  • Selecting the appropriate project approach
  • Produce a business case
  • Conduct elicitation techniques
  • Facilitate a workshop
  • Conduct requirements management
  • Problem identification
  • Create a conceptual solution design

Prerequisites

None

Who this course is for

This course is for professionals involved in planning, coordinating or delivering projects and business improvement initiatives in their organisation. It applies across structured and fast-moving project environments, including engineering, construction, health, education, government, commercial and non-profit sectors.

  • Project managers looking to improve planning, delivery and oversight
  • 'Accidental’ project managers managing projects without formal training
  • Team leaders, supervisors and business leaders responsible for project outcomes
  • Project coordinators, business analysts and subject matter experts
  • Change leaders, managers and support staff involved in organisational initiatives
  • Anyone working on projects who wants to better manage timelines, stakeholders and priorities

Delivery modes

  • Face-to-face, presenter taught workshop
  • Online workshop via the platform Zoom

Delivery style

Workshop format with interactive topic sessions accompanied by participants engaging in group activities to consolidate the knowledge.

Materials

Course materials are shared electronically.

  • Digital workbook
  • In-class group activities

Course Brochure

Sessions

Thu 05 Aug 2027
11pm - 7am (UTC0:00)

Location

Online via Zoom

Other information

Our online via Zoom courses are interactive and delivered in real-time. You will have the chance to ask questions and join in activities, just as you would in any in-person class.

Our facilitators are well versed in Zoom delivery and will skillfully guide you in your online learning journey.

Instructions regarding how to connect to online classes will be sent to participants about 4 days before the class commences.

Meet the facilitators

Mark Plowman

Mark is skilled in delivering services spanning strategic management, project management, business agility, business analysis, and IT service management. His history working with prominent clients reflects the quality of his training, having delivered training to IBM Australia, QANTAS, Apple, Macquarie Bank, TAFE NSW, and UNSW.

Mark utilises his strategic vision and expertise in the IT consulting and training domain to provide participants of his courses with highly relevant and immediately applicable knowledge.

Mark also has a keen interest in aviation and holds an Australian and American Airline Transport Pilot Licence.

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