Centre for Continuing Education

Zoom Meeting Essentials Course

eLearning. Learn how to take teaching online.

COVID-19 update: arrangement of our courses

We are now delivering courses online and in-person. Please check the delivery format of each class before enrolling.

Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Printing is not available.

This basic hands-on Zoom course will provide you with an understanding of the most popular video and audio conferencing platform used at home and in the workplace: Zoom Meetings. You will become ‘Zoom literate’ while you learn how to connect, participate and interact with the meeting host; and with the other participants.

Using the Zoom Meetings application, or your computer’s internet browser, we will show you the best methods to connect to a meeting, optimise your microphone and headphones to communicate, and how to confidently use Zoom tools to ask questions and ‘emote’ your answers in the virtual classroom.

You will also learn how to share your computer’s screen, or share a virtual whiteboard with the meeting host, allowing you to present and annotate your views and issues on the topic at hand.

Finally – it is important that your connection and content sharing is implemented safely and securely. Accordingly, we will show you how meeting hosts can protect your privacy, and the best practices that you can use to protect yourself.


The aims of this course are to safely and securely connect you to a virtual Zoom Meeting and empower you to confidently interact with others using a variety of Zoom tools. We will also provide you with expert recommendations on the optimal hardware and software to use for the best conference experience.


By the end of this course, you should be able to:

  • use interactive Zoom tools in the participants window
  • control and optimise your microphone and headphones
  • share files, comments and links with the chat window
  • share elements of you screen(s)
  • annotate screens and whiteboards
  • participate in conference polls and breakout rooms
  • connect and share safely and securely
  • access meeting files after the meeting.


Discuss Zoom webinar vs Zoom meeting

  • Define the purpose of both platforms
  • Outline a feature comparison

Hands-on: Interact with the host

  • Asking and responding to questions
  • Silent reactions
  • Taking breaks (tools and etiquette)
  • Mute and unmute microphone techniques
  • Manage the participants window

The chat windows

  • Private and group conversations
  • File sharing
  • Working with links
  • Scribing and viewing closed captions

Screen sharing

  • Share a single application window
  • Share your whole screen
  • Share an area of your screen
  • Work with multiple monitors
  • Manage shared screen views
  • Share your iPhone

The Zoom whiteboard and annotation tools

  • Write or type on the whiteboard and other screens
  • Draw, highlight and annotate
  • Use stamps to mark-up your annotations
  • Format your annotations
  • Erase or clear your drawings
  • Save your annotations


  • Participate in polling surveys
  • See the results of polling questions

Breakout rooms

  • Conference in small groups
  • Ask for help
  • Assist the room as a co-host

Discuss security and privacy

  • The meeting password
  • URL and session encryption
  • The 'waiting room'
  • Nuisances and 'zoom trolls'
  • Recording risks and disclaimers

Recording the meeting

  • Requesting recording
  • Accessing recordings after the meeting

Discuss minimum and recommended system requirements

  • Laptops, desktop computers, tablets and smartphones
  • Browsers
  • Internet bandwidth
  • Audio hardware

Testing and troubleshooting Zoom audio and video

  • Running the 'Zoom test'
  • Switching speakers and microphones
  • Testing audio volumes

Discuss the meeting invitation

  • Interpret content in the email invitation
  • Accepting the calendar invitation
  • Using URL links in a company web page

Connecting to the meeting with browser only

  • Using the meeting ID and password
  • Allowing camera and microphone
  • Using the encrypted meeting url

Connecting to the meeting with the Zoom app

  • Downloading the app on any device
  • Using the Meeting ID and password
  • Using the encrypted meeting URL

What to expect when connecting to a meeting

  • If host has not yet started
  • Entering the 'waiting room'
  • Joining the meeting

Leaving the meeting

  • Taking screenshots
  • Leave the meeting
  • Access meeting files

Intended audience



You should be familiar with the basic functions of a computer operating system such as navigating the environment using a mouse and keyboard, starting applications, copying and pasting objects, formatting text, creating folders, opening files, saving files, familiarity with the accessing the internet and use of common web browsers. If you do not have these skills, we recommend attending Basic Computer Skills Course and Effective Internet Use before attempting this course.

Delivery style

Delivery options:

  • presenter-taught training using your own device
  • online training via the platform Zoom.

Face-to-face classes

You are required to bring your own device. You should ensure it is fully charged as access to power is limited. Please note that the University does not carry any responsibility for your lost, stolen, or damaged devices whilst on the University premises.

Online classes

If you are attending an online class you will need your own device.

Recommended operating system: Windows or Mac
Recommended software for PC: Zoom Client for Meetings app (if possible)
Recommended software for Mac OS: Zoom Client for Meetings app (if possible)
Recommended browser: Chrome


PDF tips sheets are provided electronically.


  • $50 repeat class - Conditions apply
  • Expert trainer
  • Small class size
  • CCE Statement of Completion

Apply for the IT repeat discount.

Zoom Meeting Essentials Course

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Zoom Meeting Essentials Course

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