Class Details
Effective Minute Taking Course
Course summary
This minute taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.
Learning outcomes
By the end of this course, you should be able to:
- develop a proactive mindset to taking minutes
- organise and prioritise your diary to successfully record/write up minutes
- utilise various methodologies in 'minute taking'
- develop the confidence to manage interactions in a meeting
- review and note 'action' items
- distribute minutes in a timely fashion.
Content
- Organisational culture and expectations around minute taking
- Common difficulties associated with minute taking
- The skill of active listening
- Being aware of and referring to outcomes required from each meeting
- Assessing the dynamics of room set-up and positioning of attendees
- Review of various methodologies to record minutes from meetings
- Noting ‘action items’ accurately
- Ensuring accuracy and timeliness of minute taking
Who this course is for
Suitable for administrative staff, executive assistants and personal assistants of all levels who are looking to develop their minute taking skills. Also suitable for anyone who has completed the Executive Assistant's Course and wants to continue their professional development and hone their skills in minute taking.
Delivery modes
- Face-to-face, presenter-taught workshop using your own device
- Online workshop via the platform Zoom
Delivery style
Interactive workshop which includes discussions, group exercises, case studies and supportive learning.
Materials
Course materials are provided electronically using Dropbox.
What you need to do before the course
If possible, please bring along a copy of an agenda and meeting minutes you have completed and/or have access to.
Face-to-face classes
To get the most out of the course, please bring your own laptop so you can take part in the in‑class activities.
Sessions
Location
Online via Zoom
Other information
Our online via Zoom courses are interactive and delivered in real-time. You will have the chance to ask questions and join in activities, just as you would in any in-person class.
Our facilitators are well versed in Zoom delivery and will skillfully guide you in your online learning journey.
Instructions regarding how to connect to online classes will be sent to participants about 4 days before the class commences.
Meet the facilitators
Maggie Videan
Maggie Videan is a Learning and Development professional with a special interest in the area of professional development for the Executive Assistant. Her qualifications include a Bachelor of Arts (Psychology, Education & Communication) and a Certificate IV in Workplace Training and Assessment. Maggie’s experience includes speaking at national conferences, conducting in-house training for Executive Assistants, writing for EA-specific publications and delivering training at the Centre for Continuing Education where she has been a tutor for over 15 years.
Maggie has been privy to the many challenges and issues facing the present-day EA and continues to provide up-to-date learning opportunities to keep the skills of the current day EA relevant and meaningful.
Having worked across a wide and diverse range of industries, Maggie is an experienced educator, presenter and facilitator, and her training sessions are highly interactive and engaging.
