Class Details
Counselling Course: An Introduction
Course summary
Counselling is being increasingly sought as the pressures of work and personal life continue to increase. This reflects the rapidly changing world we live in and the increasing choices we face as individuals. This counselling course introduces you to the concepts that underpin counselling so that you can offer this assistance to your work colleagues, employees, family members and network of friends when needed.
This course is designed for a work setting but is equally applicable for family and friends.
Learning outcomes
By the end of this course, you should be able to:
- appreciate the basics of the counselling process
- have a practical understanding of how to counsel work colleagues, employees, family, friends
- identify the importance of maintaining a healthy distance during the counselling process
- manage special situations involving anger, depression, grief and loss
- enable counselling to become part of one's everyday life skills.
Content
Exploring emotions
- Building rapport and helping to relax
- Active listening skills
- Reflection of content
- Reflection of feelings
Identifying the real problem
- Summarising
- Reframing
- Probing
- The 'five whys'
Generating options
- Reframing
- Encouraging self-generation of options
- How and when to add options
Developing an action plan
- The client choosing the preferred option
- Facilitating action
- Encouraging change
- Establishing a follow-up mechanism
Professional issues
- The counselling environment
- The need for confidentiality
- The influence of the counsellor’s values and beliefs
- Looking after yourself with healthy boundaries
Dealing with particular problems
- The angry client
- The depressed client
- Grief and loss counselling
- The suicidal client
Who this course is for
Designed for those who have had little to no prior experience in counselling.
Prerequisites
None
Delivery mode
Face-to-face, presenter-taught workshop
Materials
Course materials are distributed electronically using Dropbox.
Sessions
Location
Face-to-face (CCE Building, Sydney)
Public transport
As bus and train timetables regularly change, we suggest you visit the Transport for NSW trip planner before you set out.
The nearest train stations are Newtown Station and Macdonaldtown Station. Macdonaldtown Station is closer by distance than Newtown Station, however trains do not stop as frequently as at Newtown Station.
Other information
Parking
Nearby parking is available at Wilson Parking - RPA Medical Centre Car Park (entry via Elizabeth Street off Carillon Avenue).
A Flexi Saver Rate is available but must be booked in advance online and includes the booking fee. Bookings can be made via the Wilson website or by downloading the Wilson Parking App. Otherwise, hourly parking rates will apply, as advertised on the Wilson Parking website.
Meet the facilitators
John Le Mesurier
John brings a wealth of business, management, IT, consultancy and training experience to many of the professional development courses on offer at CCE. This experience has included senior corporate and general management roles in American, British and Chinese multinationals, as well as consultancies for several leading UK and Irish management firms. His consulting projects have covered advanced practice studies in leadership, sales & customer service processes, strategic sourcing, human resource models and organisational issues. These projects have been undertaken in North & South America, Europe and China. His international client list includes Procter & Gamble, Red Bull, Johnson & Johnson, SC Johnson, Eli Lilly, Roche, Mitsubishi, Vodafone/ Hutchison Telecoms, Danone, Heineken, BOC/ Linde, Boehringer Ingelheim, British Government and Qantas. John also works for an Australian consulting firm, Newfocus, conducting projects in the government and Not-For-Profit sectors. John has been involved in projects at PwC and Macquarie University.
John is currently undertaking a M. Phil/ PhD and holds a Master of Business Administration (with Distinction), Bachelor of Arts (with Distinction), majors in Psychology and Statistics, sub-majors in Accounting and Economics; Diplomas in Management, Change Management, Risk Management, Project Management; Digital Badge in Advanced Analytics, Graduate Certificate in Learning & Teaching, and Certificate IVs in Competitive Manufacturing (Lean) and Training and Assessment. John has been awarded the highest qualification by The Australian Research Society, namely Qualified Professional Researcher. John is an accredited Sydney Lifeline counsellor, where he also trained counsellors for more than 20 years.
John has lectured in Bachelor of Business at Torrens University, Master of Business Analytics at Kaplan Business School and Master of Community Development offered through Southern Cross University (SCBIT Sydney campus). John has been an Executive Coach at UNSW, where he has also been a guest lecturer in marketing and change management. He has taught 1st year statistics at UTS (Insearch) and Macquarie University (Navitas) and delivered IT training in corporate settings for 30 years.
